Best Customer Service Practitioner apprenticeship providers
Every provider delivering the Level 2 Customer Service Practitioner apprenticeship, ranked by the Department for Education's official 2024/25 achievement rate. Compare pass rates and cohort sizes, then view a provider's profile to enquire. See the Customer Service Practitioner standard page for funding, duration and the full provider directory.
Top providers by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Cohort sizes shown - providers with fewer than 30 leavers are listed separately. How this table works
| # | Provider | Achievement rate | Pass rate | Cohort |
|---|---|---|---|---|
| 1 | Performance Through People | 88.9% | 100% | 30 |
| 2 | Access Training East Midlands | 80.8% | 100% | 30 |
| 3 | West Suffolk College | 80.8% | 100% | 30 |
| 4 | Juniper Training | 77.4% | 100% | 30 |
| 5 | Inspiro Learning | 75.1% | 100% | 180 |
| 6 | City College Plymouth | 75% | 96.4% | 40 |
| 7 | Derwentside College | 75% | 96.4% | 40 |
| 8 | Nottingham College | 70.3% | 100% | 40 |
| 9 | Seetec | 70% | 95.5% | 30 |
| 10 | Remit Training | 69.4% | 100% | 50 |
| 11 | McArthur Dean Training | 69% | 95.2% | 30 |
| 12 | Hawk Training | 69% | 100% | 30 |
| 13 | Nova Training | 67.4% | 100% | 50 |
| 14 | Htp Apprenticeship College Ltd | 66.7% | 100% | 30 |
| 15 | Didac | 65.8% | 100% | 40 |
| 16 | Skillnet | 65.8% | 96.2% | 40 |
| 17 | Intec Business Colleges | 65.5% | 100% | 60 |
| 18 | Calex | 65.4% | 100% | 30 |
| 19 | Babington | 64.1% | 99.4% | 270 |
| 20 | Poultec Training | 64.1% | 100% | 40 |
| 21 | Kirklees College | 60% | 100% | 30 |
| 22 | Professional Development and Training Ltd | 56.7% | 100% | 30 |
| 23 | Realise | 56.4% | 93.9% | 60 |
| 24 | Lifetime | 55.8% | 97.8% | 390 |
| 25 | North Lancs Training Group | 51.4% | 86.4% | 40 |
| 26 | Learning Curve Group | 50% | 100% | 30 |
| 27 | Vision West Nottinghamshire College | 46.9% | 100% | 30 |
| – | Runshaw College small cohort | 100% | 100% | 20 |
| – | East Durham College small cohort | 100% | 100% | 10 |
| – | DN Colleges Group small cohort | 100% | 100% | 10 |
| – | Trafford College small cohort | 100% | 100% | 10 |
| – | Learning Skills Partnership small cohort | 100% | 100% | 10 |
| – | The College of West Anglia small cohort | 100% | 100% | 10 |
| – | Tendring District Council small cohort | 100% | 100% | 10 |
| – | South Hampshire College Group small cohort | 100% | 100% | 10 |
| – | The Apprenticeship Centre small cohort | 100% | 100% | 10 |
| – | Apprentice Team small cohort | 100% | 100% | 10 |
| – | Sandwell and West Birmingham Hospitals National Health Service Trust small cohort | 100% | 100% | 10 |
| – | Wigan & Leigh College small cohort | 100% | 100% | 10 |
| – | Westminster Kingsway College small cohort | 91.7% | 100% | 10 |
| – | Cambridge Regional College small cohort | 91.7% | 100% | 10 |
| – | Yuzu Training small cohort | 91.7% | 100% | 10 |
| – | Heart of England Training Limited small cohort | 88.9% | 100% | 10 |
| – | Cheshire College – South & West small cohort | 88.9% | 100% | 10 |
| – | Middlesbrough College small cohort | 87.5% | 100% | 20 |
| – | Small Business Research + Enterprise Centre small cohort | 87.5% | 100% | 10 |
| – | Gloucestershire College small cohort | 87.5% | 100% | 10 |
| – | Sunderland College small cohort | 87% | 100% | 20 |
| – | Bradford College small cohort | 85.7% | 100% | 10 |
| – | Heart of Worcestershire College small cohort | 84.2% | 100% | 20 |
| – | First College small cohort | 83.3% | 100% | 10 |
| – | Riverside College small cohort | 83.3% | 100% | 10 |
| – | West Berkshire Training Consortium small cohort | 83.3% | 100% | 10 |
| – | Lancaster & Morecambe College small cohort | 83.3% | 100% | 10 |
| – | Hugh Baird College small cohort | 83.3% | 100% | 10 |
| – | Weston College small cohort | 83.3% | 100% | 10 |
| – | Barking Havering and Redbridge NHS small cohort | 82.4% | 100% | 20 |
| – | Damar Training small cohort | 81.8% | 100% | 20 |
| – | Riverside Training small cohort | 81.3% | 100% | 20 |
| – | Barnsley College small cohort | 80% | 100% | 20 |
| – | City of Wolverhampton College small cohort | 80% | 100% | 10 |
| – | Dudley College of Technology small cohort | 79.2% | 100% | 20 |
| – | Wirral Metropolitan College small cohort | 78.9% | 100% | 20 |
| – | MBKB small cohort | 78.9% | 100% | 20 |
| – | New College Swindon small cohort | 78.6% | 100% | 10 |
| – | RM Training small cohort | 77.8% | 100% | 10 |
| – | WS Training small cohort | 77.8% | 100% | 10 |
| – | Tend Training Ltd small cohort | 77.8% | 100% | 10 |
| – | Smart Training & Recruitment small cohort | 77.3% | 100% | 20 |
| – | RNN Group small cohort | 76.9% | 100% | 10 |
| – | Newcastle and Stafford Colleges Group small cohort | 76.5% | 100% | 20 |
| – | Blackburn College small cohort | 75% | 100% | 10 |
| – | S&B Automotive Academy small cohort | 75% | 100% | 10 |
| – | HBTC – Hull Business Training Centre small cohort | 75% | 100% | 10 |
| – | Yeovil College small cohort | 75% | 100% | 10 |
| – | Pier Training small cohort | 75% | 100% | 10 |
| – | SS&L small cohort | 75% | 100% | 10 |
| – | Starting Off small cohort | 72.7% | 100% | 10 |
| – | Herefordshire & Worcestershire Group Training Association small cohort | 72.2% | 100% | 20 |
| – | Chichester College small cohort | 71.4% | 100% | 10 |
| – | Lakes College small cohort | 71.4% | 100% | 10 |
| – | Coventry & Warwickshire Chamber Training small cohort | 71.4% | 100% | 10 |
| – | MTD Training small cohort | 70% | 100% | 20 |
| – | The Growth Company small cohort | 70% | 100% | 10 |
| – | Lincoln College small cohort | 69.2% | 90% | 10 |
| – | Ginger Nut Training small cohort | 69.2% | 100% | 10 |
| – | Total People Ltd small cohort | 68.8% | 100% | 20 |
| – | Straight A Training small cohort | 68.8% | 91.7% | 20 |
| – | Luminate Education Group small cohort | 68.4% | 100% | 20 |
| – | Calderdale College small cohort | 66.7% | 100% | 20 |
| – | Sandwell College small cohort | 66.7% | 90.9% | 20 |
| – | National Business College small cohort | 66.7% | 100% | 20 |
| – | Exeter College small cohort | 66.7% | 88.9% | 10 |
| – | Bury College small cohort | 66.7% | 100% | 10 |
| – | Meliorate Institute Education and Training Ltd small cohort | 66.7% | 100% | 10 |
| – | The Focus Training Group small cohort | 66.7% | 100% | 10 |
| – | Dynamic Training small cohort | 66.7% | 88.9% | 10 |
| – | Steadfast Training small cohort | 66.7% | 100% | 10 |
| – | University Hospitals of Leicester National Health Service Trust small cohort | 66.7% | 100% | 10 |
| – | Kent County Council small cohort | 66.7% | 100% | 10 |
| – | Derby College Group small cohort | 64.3% | 90% | 10 |
| – | The Bedford College Group small cohort | 63.6% | 100% | 10 |
| – | The Apprenticeship College small cohort | 62.5% | 100% | 20 |
| – | Colchester Institute small cohort | 62.5% | 100% | 10 |
| – | Boston College small cohort | 62.5% | 100% | 10 |
| – | New College Durham small cohort | 61.5% | 100% | 10 |
| – | Bradford Council small cohort | 61.5% | 100% | 10 |
| – | Getset UK small cohort | 61.5% | 100% | 10 |
| – | Ixion small cohort | 60% | 75% | 10 |
| – | Hartlepool College of Further Education small cohort | 60% | 100% | 10 |
| – | The Sheffield College small cohort | 57.9% | 100% | 20 |
| – | Kingston Upon Hull City Council small cohort | 56.5% | 100% | 20 |
| – | HIT Training small cohort | 56.3% | 100% | 20 |
| – | Next Level Training small cohort | 54.5% | 100% | 10 |
| – | South Gloucestershire and Stroud College small cohort | 54.5% | 100% | 10 |
| – | Essex Teacher Training small cohort | 53.3% | 100% | 20 |
| – | Derby Business College Limited small cohort | 50% | 100% | 20 |
| – | Paragon Skills small cohort | 47.6% | 83.3% | 20 |
| – | Herefordshire Ludlow & NS College small cohort | 46.2% | 85.7% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (small cohorts) are not shown.
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