Privacy Policy

Find a Training Provider ("FATP", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at findatrainingprovider.co.uk.

1. Information We Collect

Information you provide

• Contact details — When you submit an enquiry or request an introduction to a training provider, we collect your name, email address, and any information you include in your message.
• Newsletter subscriptions — When you subscribe to our newsletter, we collect your email address.
• Reviews — If you submit a review, we collect your name, organisation, and review content.

Information collected automatically

• Usage data — We collect anonymised information about how you use our site, including pages visited, time on site, and referral sources.
• Cookies — We use essential cookies for site functionality and analytics cookies to understand usage patterns. See Section 5 for details.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and facilitate provider introductions
• Send newsletters and updates you have opted into
• Improve our website and services
• Comply with legal obligations

3. Sharing Your Information

When you request an introduction to a training provider, we share your contact details with that provider so they can respond to your enquiry. We do not sell your personal data to third parties.

We may share anonymised, aggregated data with partners for analytical purposes. This data cannot be used to identify you.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for up to 24 months. Newsletter subscriptions remain active until you unsubscribe.

5. Cookies

We use the following types of cookies:

• Essential cookies — Required for the site to function (e.g., session management).
• Analytics cookies — Help us understand how visitors use the site. We use privacy-friendly analytics that do not track individual users across sites.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@findatrainingprovider.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (HTTPS), secure database hosting, and access controls.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.

9. Contact

For privacy-related enquiries, contact us at privacy@findatrainingprovider.co.uk.