Customer Service Practitioner Apprenticeship in South West
Level 2 · 12 months · Funding band: £3,500
Top providers in South West by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South West are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 75%+8.1 | 96.4% | 40 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 2 | 65.8%-1.1 | 100% | 40 | |
| 3 | 55.8%-11.1 | 97.8% | 390 | |
| – | Gloucestershire College few learners | 87.5% | 100% | 10 |
| – | Weston College of Further and Higher Education few learners | 83.3% | 100% | 10 |
| – | New College Swindon few learners | 78.6% | 100% | 10 |
| – | S&B Automotive Academy few learners | 75% | 100% | 10 |
| – | SS&L few learners | 75% | 100% | 10 |
| – | Yeovil College few learners | 75% | 100% | 10 |
| – | The Focus Training Group few learners | 66.7% | 100% | 10 |
| – | Exeter College few learners | 66.7% | 88.9% | 10 |
| – | Next Level Training few learners | 54.5% | 100% | 10 |
| – | South Gloucestershire and Stroud College few learners | 54.5% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
39 providers deliver this apprenticeship in South West:
Showing 1–20 of 39 training providers
Lifetime is a UK apprenticeships training provider focused on helping employers upskill, reskill and...
Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...
Bridgwater & Taunton College (BTC) is part of the University Centre Somerset College Group (UCS Coll...
Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...
Greenlight Safety & Training is a family-run organisation providing construction apprenticeships, sa...
Cornwall College, part of The Cornwall College Group, is an Ofsted ‘Outstanding’ further education p...
Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...
Gloucestershire College is an education provider with campuses in Cheltenham, Gloucester and the For...
South Devon College is a further and higher education provider offering a wide range of apprenticesh...
Wiltshire College & University Centre is a further and higher education college offering a broad por...
City College Plymouth is a further education college offering a wide range of apprenticeship and voc...
Looking for the very highest level of apprenticeship training and support? We deliver Ofsted Outstan...
Swatpro is a not-for-profit partnership of employers and training providers formed in 2011 to delive...
Yeovil College is a further and higher education provider in Somerset offering a broad apprenticeshi...
The Focus Training Group is an independent training and apprenticeship provider offering work-based ...
South Gloucestershire and Stroud College (SGS College) delivers a broad apprenticeship offer alongsi...
TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...
Shoots is a bespoke training company specialising in the early years and education sector. It delive...
City of Bristol College is a large further education provider offering a wide range of apprenticeshi...
New College Swindon is a further and higher education college offering a broad apprenticeship and pr...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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