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Customer Service Practitioner Apprenticeship in South East

Level 2 · 12 months · Funding band: £3,500

Top providers in South East by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South East are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
170%+3.195.5%30
-National average for this standard(3,860 leavers nationally)66.9%
266.7%at avg100%30
365.8%-1.196.2%40
South Hampshire College Group few learners100%100%10
Yuzu Training few learners91.7%100%10
West Berkshire Training Consortium few learners83.3%100%10
Tend Training Ltd few learners77.8%100%10
Smart Training & Recruitment few learners77.3%100%20
Straight A Training few learners68.8%91.7%20
Kent County Council few learners66.7%100%10
HIT Training few learners56.3%100%20
Essex Teacher Training few learners53.3%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

56 providers deliver this apprenticeship in South East:

Showing 120 of 56 training providers

HIT Training
56%Employer: 3.020 learners
Tend Training Ltd
Tend Training Ltd
78%Employer: 4.010 learners

Tend Training is a national training provider that has been delivering apprenticeships and vocationa...

The Childcare Company
The Childcare Company
Employer: 3.0

The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...

South Hampshire College Group
South Hampshire College Group
100%Employer: 3.010 learners

Fareham College, part of South Hampshire College Group, is described as an outstanding provider of c...

SCL Education Group
SCL Education Group
Employer: 3.0

SCL Education Group is a UK education, skills and training provider offering government-funded progr...

Htp Apprenticeship College Ltd
Htp Apprenticeship College Ltd
67%Employer: 4.030 learners

HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...

Straight A Training
Straight A Training
69%Employer: 3.020 learners

Straight A Training is an independent, nationwide apprenticeship training provider that has been del...

Smart Training & Recruitment
Smart Training & Recruitment
77%Employer: 3.020 learners

Smart Training & Recruitment is a UK apprenticeship and training provider offering sector-focused pr...

TrainPlus
TrainPlus
Employer: 4.0

TrainPlus is a UK training provider delivering bespoke apprenticeship and training solutions for bot...

Skillnet
Skillnet
66%Employer: 2.040 learners

Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...

MidKent College
MidKent College
Employer: 3.0

MidKent College is a further education provider serving Medway, Maidstone and the wider Kent area, w...

Seetec
Seetec
70%Employer: 3.030 learners

Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...

eTraining
eTraining
Employer: 2.0

eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...

JACE Training
JACE Training
Employer: 3.0

JACE Training is an independent training provider with over 40 years’ experience supporting learners...

DRL Services
DRL Services
Employer: 4.0

DRL Services is a UK-based training provider offering apprenticeships and other flexible training an...

IPS International
IPS International
Employer: 4.0

IPS International is an independent training provider offering apprenticeships and commercial traini...

Skills for Security
Skills for Security
Employer: 4.0

Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...

South Essex College
South Essex College
Employer: 3.010 learners

South Essex College, part of South Essex Colleges Group, is a further and higher education provider ...

London South East Colleges
London South East Colleges
Employer: 4.0

London South East Colleges is a further education college group delivering a wide range of technical...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest