Customer Service Practitioner Apprenticeship in England
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in England by achievement rate
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Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 88.9%+22 | 100% | 30 | |
| 2 | 80.8%+13.9 | 100% | 30 | |
| 3 | 77.4%+10.5 | 100% | 30 | |
| 4 | 75%+8.1 | 96.4% | 40 | |
| 5 | 70.3%+3.4 | 100% | 40 | |
| 6 | 70%+3.1 | 95.5% | 30 | |
| 7 | 69.4%+2.5 | 100% | 50 | |
| 8 | 69%+2.1 | 95.2% | 30 | |
| 9 | 69%+2.1 | 100% | 30 | |
| 10 | 67.4%+0.5 | 100% | 50 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| – | Runshaw College few learners | 100% | 100% | 20 |
| – | South Hampshire College Group few learners | 100% | 100% | 10 |
| – | Trafford College few learners | 100% | 100% | 10 |
| – | East Durham College few learners | 100% | 100% | 10 |
| – | Learning Skills Partnership few learners | 100% | 100% | 10 |
| – | The College of West Anglia few learners | 100% | 100% | 10 |
| – | Sandwell and West Birmingham Hospitals National Health Service Trust few learners | 100% | 100% | 10 |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | DN Colleges Group few learners | 100% | 100% | 10 |
| – | Tendring District Council few learners | 100% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
285 providers deliver this apprenticeship in England:
Showing 1–20 of 285 training providers
Lifetime is a UK apprenticeships training provider focused on helping employers upskill, reskill and...
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
Realise is a longstanding work-based learning and training provider that has been delivering trainin...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...
The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...
Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...
Heart of England Training is a private training provider established in 1971, offering a structured ...
Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...
The University of Derby is a UK higher and further education institution that works closely with emp...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Education and Skills Training & Development is a specialist apprenticeship training provider focused...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...
Derwentside College is a further education provider based in Consett, County Durham, offering a wide...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
Remit Training is an independent training provider delivering apprenticeship programmes and training...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest