Customer Service Practitioner Apprenticeship in England
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in England by achievement rate
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Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 88.9%+22 | 100% | 30 | |
| 2 | 80.8%+13.9 | 100% | 30 | |
| 3 | 77.4%+10.5 | 100% | 30 | |
| 4 | 75%+8.1 | 96.4% | 40 | |
| 5 | 70.3%+3.4 | 100% | 40 | |
| 6 | 70%+3.1 | 95.5% | 30 | |
| 7 | 69.4%+2.5 | 100% | 50 | |
| 8 | 69%+2.1 | 95.2% | 30 | |
| 9 | 69%+2.1 | 100% | 30 | |
| 10 | 67.4%+0.5 | 100% | 50 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| – | Runshaw College few learners | 100% | 100% | 20 |
| – | South Hampshire College Group few learners | 100% | 100% | 10 |
| – | Trafford College few learners | 100% | 100% | 10 |
| – | East Durham College few learners | 100% | 100% | 10 |
| – | Learning Skills Partnership few learners | 100% | 100% | 10 |
| – | The College of West Anglia few learners | 100% | 100% | 10 |
| – | Sandwell and West Birmingham Hospitals National Health Service Trust few learners | 100% | 100% | 10 |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | DN Colleges Group few learners | 100% | 100% | 10 |
| – | Tendring District Council few learners | 100% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
287 providers deliver this apprenticeship in England:
Showing 1–20 of 287 training providers
Lifetime is a UK apprenticeships training provider focused on helping employers upskill, reskill and...
Realise is a longstanding work-based learning and training provider that has been delivering trainin...
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...
The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
Tempdent Recruitment & Training is a specialist dental recruitment agency and training provider with...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Heart of England Training is a private training provider established in 1971, offering a structured ...
Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...
Learning Curve Group is an international training and education specialist, working with employers, ...
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Derwentside College is a further education provider based in Consett, County Durham, offering a wide...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
Greenlight Safety & Training is a family-run organisation providing construction apprenticeships, sa...
Remit Training is an independent training provider delivering apprenticeship programmes and training...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest