Customer Service Practitioner Apprenticeship in East of England
Level 2 · 12 months · Funding band: £3,500
Top providers in East of England by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East of England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 80.8%+13.9 | 100% | 30 | |
| 2 | 70%+3.1 | 95.5% | 30 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 3 | 65.8%-1.1 | 96.2% | 40 | |
| 4 | 64.1%-2.8 | 100% | 40 | |
| 5 | 56.7%-10.2 | 100% | 30 | |
| – | The College of West Anglia few learners | 100% | 100% | 10 |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | Tendring District Council few learners | 100% | 100% | 10 |
| – | Cambridge Regional College few learners | 91.7% | 100% | 10 |
| – | Riverside Training few learners | 81.3% | 100% | 20 |
| – | WS Training few learners | 77.8% | 100% | 10 |
| – | RM Training few learners | 77.8% | 100% | 10 |
| – | Ginger Nut Training few learners | 69.2% | 100% | 10 |
| – | Steadfast Training few learners | 66.7% | 100% | 10 |
| – | Meliorate Institute Education and Training Ltd few learners | 66.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
46 providers deliver this apprenticeship in East of England:
Showing 1–20 of 46 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Colchester Institute is a further and higher education college providing education, professional dev...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
Professional Development Training is a Birmingham-based management development and coaching provider...
Skills Edge Training is a specialist apprenticeship and professional training provider focused on th...
Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
Steadfast Training is a specialist training provider delivering apprenticeships and workforce develo...
Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
The College of West Anglia is a large further and higher education college providing education and t...
Lighthouse Group, trading as Lighthouse Training & Development Ltd, is a leadership development and ...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
Cambridge Regional College is a leading further education provider with campuses in Cambridge and Hu...
Hertford Regional College (HRC) is a general further education college with campuses in Broxbourne a...
Chelmsford College is a general further education provider offering a broad range of vocational and ...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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