Customer Service Practitioner Apprenticeship in East of England
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in East of England by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East of England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 80.8%+13.9 | 100% | 30 | |
| 2 | 70%+3.1 | 95.5% | 30 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 3 | 65.8%-1.1 | 96.2% | 40 | |
| 4 | 64.1%-2.8 | 100% | 40 | |
| 5 | 56.7%-10.2 | 100% | 30 | |
| – | The College of West Anglia few learners | 100% | 100% | 10 |
| – | Tendring District Council few learners | 100% | 100% | 10 |
| – | WS Training few learners | 77.8% | 100% | 10 |
| – | RM Training few learners | 77.8% | 100% | 10 |
| – | Ginger Nut Training few learners | 69.2% | 100% | 10 |
| – | Steadfast Training few learners | 66.7% | 100% | 10 |
| – | Meliorate Institute Education and Training Ltd few learners | 66.7% | 100% | 10 |
| – | Essex Teacher Training few learners | 53.3% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
31 providers deliver this apprenticeship in East of England:
Showing 1–20 of 31 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Hertford Regional College (HRC) is a general further education college with campuses in Broxbourne a...
TrainPlus is a UK training provider delivering bespoke apprenticeship and training solutions for bot...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
Steadfast Training is a specialist training provider delivering apprenticeships and workforce develo...
Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...
WS Training is an independent training provider based in Suffolk offering apprenticeships, further e...
The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...
Professional Development Training is a Birmingham-based management development and coaching provider...
DRL Services is a UK-based training provider offering apprenticeships and other flexible training an...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
The College of West Anglia is a large further and higher education college providing education and t...
West Herts College is a further education college with specialist campuses in Watford and Hemel Hemp...
Skills Edge Training is a specialist apprenticeship and professional training provider focused on th...
Essex County Council is the local authority for the county of Essex and provides a broad range of se...
Performance Learning Group (PLG) is a UK training provider focused on high‑quality work‑based learni...
Swarm Training (CIC) is a Community Interest Company within the Swarm Group that focuses on deliveri...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest