Customer Service Specialist Apprenticeship in East of England
Level 3 · 15 months · Funding band: £4,000
Top providers in East of England by achievement rate
View the full Customer Service Specialist provider ranking
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East of England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 1 | 13.5%-36.2 | 55.6% | 40 | |
| – | Metagedu Apprenticeships Ltd few learners | 87% | 100% | 20 |
| – | Seetec few learners | 57.1% | 100% | 10 |
| – | Mercedes Benz few learners | 44.4% | 100% | 20 |
| – | RM Training few learners | 41.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
40 providers deliver this apprenticeship in East of England:
Showing 1–20 of 40 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Colchester Institute is a further and higher education college providing education, professional dev...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
Steadfast Training is a specialist training provider delivering apprenticeships and workforce develo...
Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...
The Apprenticeship College is a specialist apprenticeship training provider focused on developing an...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
The College of West Anglia is a large further and higher education college providing education and t...
Lighthouse Group, trading as Lighthouse Training & Development Ltd, is a leadership development and ...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
Chelmsford College is a general further education provider offering a broad range of vocational and ...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
TrainPlus is a UK training provider delivering bespoke apprenticeship and training solutions for bot...
<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...
Swarm Training (CIC) is a Community Interest Company within the Swarm Group that focuses on deliveri...
Central Training Group (also referred to on the site as Central Training Academy) is an award‑winnin...
Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...
WS Training is an independent training provider based in Suffolk offering apprenticeships, further e...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum funding
- £4,000
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.
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