Customer Service Specialist Apprenticeship in East of England
Level 3 · 15 months · Funding band: £4,000
Top-rated providers offering this here
See full rankings →Top providers in East of England by achievement rate
View the full Customer Service Specialist provider ranking
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East of England are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 1 | 13.5%-36.2 | 55.6% | 40 | |
| – | Seetec few learners | 57.1% | 100% | 10 |
| – | Mercedes Benz few learners | 44.4% | 100% | 20 |
| – | RM Training few learners | 41.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
26 providers deliver this apprenticeship in East of England:
Showing 1–20 of 26 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Lighthouse Group, trading as Lighthouse Training & Development Ltd, is a leadership development and ...
TrainPlus is a UK training provider delivering bespoke apprenticeship and training solutions for bot...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
Steadfast Training is a specialist training provider delivering apprenticeships and workforce develo...
Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...
Mercedes‑Benz Training and Development UK provides apprenticeship and professional training programm...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
The College of West Anglia is a large further and higher education college providing education and t...
Performance Learning Group (PLG) is a UK training provider focused on high‑quality work‑based learni...
Swarm Training (CIC) is a Community Interest Company within the Swarm Group that focuses on deliveri...
Norfolk County Council delivers apprenticeship training through its Adult Learning service, position...
iSales Academy is a specialist training provider in sales, marketing, digital, leadership and custom...
Lewtay Training is a specialist apprenticeship and staff development provider with over 20 years’ ex...
RM Training is an apprenticeship and training provider established in 2008 and based in Southend-on-...
Davidson Training UK Ltd is a specialist apprenticeship training provider offering programmes across...
WS Training is an independent training provider based in Suffolk offering apprenticeships, further e...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum Funding Band
- £4,000
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£200), government funds rest