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Customer Service Specialist Apprenticeship in UK

Level 3 · 15 months · Funding band: £4,000

Top providers in UK by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in UK are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
155.6%+5.9100%30
255.3%+5.6100%40
352.9%+3.285.1%140
-National average for this standard(1,460 leavers nationally)49.7%
444.4%-5.3100%30
540%-9.787.5%40
632.8%-16.980.4%400
732.3%-17.4100%30
813.5%-36.255.6%40
Learning Skills Partnership few learners88.9%88.9%10
Vision West Nottinghamshire College few learners88.9%100%10
MBKB few learners87.5%100%10
Total Training Provision few learners87.5%100%10
Metagedu Apprenticeships Ltd few learners87%100%20
Linden few learners83.3%100%10
Juniper Training few learners83.3%100%10
Smart Training & Recruitment few learners80%100%10
Derby Business College Limited few learners75%100%10
Tend Training Ltd few learners73.3%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

226 providers deliver this apprenticeship in UK:

Showing 120 of 226 training providers

HIT Training
55%Employer: 3.040 learners
MBKB
MBKB
88%Employer: 3.010 learners

MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...

Realise
Realise
53%Employer: 3.0140 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Tend Training Ltd
Tend Training Ltd
73%Employer: 4.020 learners

Tend Training is a national training provider that has been delivering apprenticeships and vocationa...

Exeter College
Exeter College
Employer: 4.010 learners

Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...

The Childcare Company
The Childcare Company
Employer: 3.0

The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...

Weston College
Weston College
Employer: 4.010 learners

Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...

Heart of England Training Limited
Heart of England Training Limited
Employer: 4.0

Heart of England Training is a private training provider established in 1971, offering a structured ...

Locomotivation
Locomotivation
Employer: 4.0

Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...

University of Derby
University of Derby
Employer: 3.0

The University of Derby is a UK higher and further education institution that works closely with emp...

Poultec Training
Poultec Training
Employer: 4.010 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Education and Skills Training & Development
Education and Skills Training & Development
Employer: 3.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

GLP Training
GLP Training
Employer: 3.010 learners

GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...

Instep
Instep
61%20 learners

Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...

The Skills Partnership Limited
The Skills Partnership Limited
Employer: 4.0

TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...

SCCU Group
SCCU Group
50%Employer: 4.010 learners

SCCU Group is an Ofsted-inspected UK training provider that supports learners and employers through ...

Ginger Nut Training
Ginger Nut Training
Employer: 4.0

Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...

Remit Training
Remit Training
40%Employer: 3.040 learners

Remit Training is an independent training provider delivering apprenticeship programmes and training...

West Suffolk College
West Suffolk College
Employer: 3.0

West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum Funding Band
£4,000
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£200), government funds rest