Customer Service Specialist Apprenticeship in UK
Level 3 · 15 months · Funding band: £4,000
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Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in UK are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 55.6%+5.9 | 100% | 30 | |
| 2 | 55.3%+5.6 | 100% | 40 | |
| 3 | 52.9%+3.2 | 85.1% | 140 | |
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 4 | 44.4%-5.3 | 100% | 30 | |
| 5 | 40%-9.7 | 87.5% | 40 | |
| 6 | 32.8%-16.9 | 80.4% | 400 | |
| 7 | 32.3%-17.4 | 100% | 30 | |
| 8 | 13.5%-36.2 | 55.6% | 40 | |
| – | Learning Skills Partnership few learners | 88.9% | 88.9% | 10 |
| – | Vision West Nottinghamshire College few learners | 88.9% | 100% | 10 |
| – | MBKB few learners | 87.5% | 100% | 10 |
| – | Total Training Provision few learners | 87.5% | 100% | 10 |
| – | Metagedu Apprenticeships Ltd few learners | 87% | 100% | 20 |
| – | Linden few learners | 83.3% | 100% | 10 |
| – | Juniper Training few learners | 83.3% | 100% | 10 |
| – | Smart Training & Recruitment few learners | 80% | 100% | 10 |
| – | Derby Business College Limited few learners | 75% | 100% | 10 |
| – | Tend Training Ltd few learners | 73.3% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
230 providers deliver this apprenticeship in UK:
Showing 1–20 of 230 training providers
Realise is a longstanding work-based learning and training provider that has been delivering trainin...
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...
The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Heart of England Training is a private training provider established in 1971, offering a structured ...
Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...
Learning Curve Group is an international training and education specialist, working with employers, ...
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
Remit Training is an independent training provider delivering apprenticeship programmes and training...
Ixion is a national, not-for-profit training provider of skills and education and is part of Shaw Tr...
Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...
The University of Derby is a UK higher and further education institution that works closely with emp...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum Funding Band
- £4,000
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£200), government funds rest