Customer Service Specialist Apprenticeship in UK
Level 3 · 15 months · Funding band: £4,000
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Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in UK are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 55.6%+5.9 | 100% | 30 | |
| 2 | 55.3%+5.6 | 100% | 40 | |
| 3 | 52.9%+3.2 | 85.1% | 140 | |
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 4 | 44.4%-5.3 | 100% | 30 | |
| 5 | 40%-9.7 | 87.5% | 40 | |
| 6 | 32.8%-16.9 | 80.4% | 400 | |
| 7 | 32.3%-17.4 | 100% | 30 | |
| 8 | 13.5%-36.2 | 55.6% | 40 | |
| – | Learning Skills Partnership few learners | 88.9% | 88.9% | 10 |
| – | Vision West Nottinghamshire College few learners | 88.9% | 100% | 10 |
| – | MBKB few learners | 87.5% | 100% | 10 |
| – | Total Training Provision few learners | 87.5% | 100% | 10 |
| – | Metagedu Apprenticeships Ltd few learners | 87% | 100% | 20 |
| – | Linden few learners | 83.3% | 100% | 10 |
| – | Juniper Training few learners | 83.3% | 100% | 10 |
| – | Smart Training & Recruitment few learners | 80% | 100% | 10 |
| – | Derby Business College Limited few learners | 75% | 100% | 10 |
| – | Tend Training Ltd few learners | 73.3% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
226 providers deliver this apprenticeship in UK:
Showing 1–20 of 226 training providers
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
Realise is a longstanding work-based learning and training provider that has been delivering trainin...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...
The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...
Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...
Heart of England Training is a private training provider established in 1971, offering a structured ...
Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...
The University of Derby is a UK higher and further education institution that works closely with emp...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Education and Skills Training & Development is a specialist apprenticeship training provider focused...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...
SCCU Group is an Ofsted-inspected UK training provider that supports learners and employers through ...
Ginger Nut Training is a UK apprenticeship training provider that grew out of Ginger Nut Media’s exp...
Remit Training is an independent training provider delivering apprenticeship programmes and training...
West Suffolk College is a further education and apprenticeship provider based in Bury St Edmunds, of...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum Funding Band
- £4,000
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£200), government funds rest