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Capita

Capita

Training Provider·UKPRN 10001149·Ofsted: Good (Jul 2024)·Website
Achievement rate
78%
Sector benchmark 71.4%
Employer score?
3 / 4
Good · 4 employers
Apprentice score?
—
Active learners?
6,925
In training now
Data updated 12 Oct 2026

About Capita

Capita is a consulting, transformation and digital services business that also delivers extensive workforce learning and development, including apprenticeships. Through its learning division and Capita Academy, employees can access mandatory, additional and external training, online resources, development programmes, mentoring and management development such as the Manager Passport. Capita offers ...

Training Types

Apprenticeships
Skills Bootcamps

Delivery Modes

Online
Hybrid

Regions

London
UK
England

Key Facts

Active Learners:
6,925
Standards:
1
Areas covered:
3

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Operational Firefighter
L3
£14,00093%--

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Ofsted

Inspected July 2024
GoodOverall effectiveness
Quality of education
Good
Behaviour and attitudes
Outstanding
Personal development
Outstanding
Leadership and management
Good

Source: Ofsted further education and skills inspection outcomes, published on GOV.UK under the Open Government Licence v3.0. We publish Ofsted's judgement as given and do not grade providers ourselves. Read the full inspection report on Ofsted

Performance Data

Achievement Rate

78.3%

DfE-published all-standards rate, as shown on gov.uk

Employer Score

3.0

Apprentice Score

N/A

Active Learners

6,925

Official achievement data by course

DfE-published rates for 2024/25. Achievement counts everyone who left the programme; pass rate counts only those who reached end-point assessment.

CourseAchievementPass rateRetentionLearners
Business Administratorsuppressed by DfE (few learners)
Business and Professional Administrationsuppressed by DfE (few learners)
Customer Service Practitionersuppressed by DfE (few learners)
Customer Service Specialist87.5%87.5%100%20
Operational Firefighter93.3%100%93.3%120
Operations Managersuppressed by DfE (few learners)
Policy Officersuppressed by DfE (few learners)
Procurement and Supply Chain Practitioner47.7%100%47.7%40
Public Service Operational Delivery Officer66.7%100%66.7%10
Senior Financial Services Customer Advisersuppressed by DfE (few learners)
Team Leadersuppressed by DfE (few learners)

Data sourced from the Department for Education's National Achievement Rate Tables and Skills England. View on Find Apprenticeship Training

Capita