Customer Service Specialist Apprenticeship in London
Level 3 · 15 months · Funding band: £4,000
Top providers in London by achievement rate
View the full Customer Service Specialist provider ranking
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in London are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 1 | 13.5%-36.2 | 55.6% | 40 | |
| – | Capita few learners | 87.5% | 87.5% | 20 |
| – | Metagedu Apprenticeships Ltd few learners | 87% | 100% | 20 |
| – | Tend Training Ltd few learners | 73.3% | 100% | 20 |
| – | Fareport Training few learners | 60% | 100% | 10 |
| – | RM Training few learners | 41.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
53 providers deliver this apprenticeship in London:
Showing 1–20 of 53 training providers
Inspiro Learning is one of the UK’s largest work-based apprenticeship providers, with a long history...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Hawk Training is a UK apprenticeship and professional development provider offering Ofsted ‘Outstand...
Learnmore is a female-founded, UK-wide training provider established in 2012 to develop skills and t...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
London South East Colleges is a further education college group delivering a wide range of technical...
The Apprenticeship College is a specialist apprenticeship training provider focused on developing an...
KEITS is a UK-based private training provider specialising in apprenticeships and other vocational t...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
Fareport Training is an Ofsted ‘Good’ work‑based training provider offering industry-focused program...
Nextstep Training is a London-based apprenticeship and skills training provider funded by the Depart...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
Chelmsford College is a general further education provider offering a broad range of vocational and ...
eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
JACE Training is an independent training provider with over 40 years’ experience supporting learners...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum funding
- £4,000
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.
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