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Customer Service Specialist Apprenticeship in South East

Level 3 · 15 months · Funding band: £4,000

Top providers in South East by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South East are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
155.3%+5.6100%40
-National average for this standard(1,460 leavers nationally)49.7%
213.5%-36.255.6%40
Metagedu Apprenticeships Ltd few learners87%100%20
Smart Training & Recruitment few learners80%100%10
Tend Training Ltd few learners73.3%100%20
Seetec few learners57.1%100%10
Mercedes Benz few learners44.4%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

46 providers deliver this apprenticeship in South East:

Showing 120 of 46 training providers

HIT Training
55%Employer: 3.040 learners
Tend Training Ltd
Tend Training Ltd
73%Employer: 4.020 learners

Tend Training is a national training provider that has been delivering apprenticeships and vocationa...

The Childcare Company
The Childcare Company
Employer: 3.0

The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...

SCL Education Group
SCL Education Group
Employer: 3.0

SCL Education Group is a UK education, skills and training provider offering government-funded progr...

Htp Apprenticeship College Ltd
Htp Apprenticeship College Ltd
Employer: 4.0

HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...

Straight A Training
Straight A Training
Employer: 3.0

Straight A Training is an independent, nationwide apprenticeship training provider that has been del...

Smart Training & Recruitment
Smart Training & Recruitment
80%Employer: 3.010 learners

Smart Training & Recruitment is a UK apprenticeship and training provider offering sector-focused pr...

TrainPlus
TrainPlus
Employer: 4.0

TrainPlus is a UK training provider delivering bespoke apprenticeship and training solutions for bot...

Skillnet
Skillnet
14%Employer: 2.040 learners

Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...

MidKent College
MidKent College
Employer: 3.0

MidKent College is a further education provider serving Medway, Maidstone and the wider Kent area, w...

Seetec
Seetec
57%Employer: 3.010 learners

Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...

eTraining
eTraining
Employer: 2.0

eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...

Mercedes Benz
Mercedes Benz
44%20 learners

Mercedes‑Benz Training and Development UK provides apprenticeship and professional training programm...

JACE Training
JACE Training
Employer: 3.0

JACE Training is an independent training provider with over 40 years’ experience supporting learners...

Farnborough College of Technology
Farnborough College of Technology
Employer: 2.0

Farnborough College of Technology is a general further and higher education college in Hampshire off...

Skills for Security
Skills for Security
Employer: 4.0

Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...

London South East Colleges
London South East Colleges
Employer: 4.0

London South East Colleges is a further education college group delivering a wide range of technical...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

High Ridge Training Ltd
High Ridge Training Ltd
Employer: 4.0

Reach4Skills is a registered training provider specialising in childcare and business training for b...

MITSkills
MITSkills
Employer: 4.0

MITSkills is a national training provider specialising in government-funded pre-apprenticeship and a...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum Funding Band
£4,000
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£200), government funds rest