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Customer Service Specialist Apprenticeship in South East

Level 3 · 15 months · Funding band: £4,000

Top providers in South East by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South East are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
155.3%+5.6100%40
-National average for this standard(1,460 leavers nationally)49.7%
213.5%-36.255.6%40
–Metagedu Apprenticeships Ltd few learners87%100%20
–Next Step Apprenticeships few learners83.3%100%10
–Smart Training & Recruitment few learners80%100%10
–Tend Training Ltd few learners73.3%100%20
–Seetec few learners57.1%100%10
–Mercedes Benz few learners44.4%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

58 providers deliver this apprenticeship in South East:

Showing 1–20 of 58 training providers

HIT Training
55%Employer: 4.040 learners
Tend Training Ltd
Tend Training Ltd
73%Employer: 3.020 learners

Tend Training is a national training provider that has been delivering apprenticeships and vocationa...

The Childcare Company
The Childcare Company
Employer: 3.0

The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...

Smart Training & Recruitment
Smart Training & Recruitment
80%Employer: 3.010 learners

Smart Training & Recruitment is a UK apprenticeship and training provider offering sector-focused pr...

Straight A Training
Straight A Training
Employer: 4.0

Straight A Training is an independent, nationwide apprenticeship training provider that has been del...

Learnmore
Learnmore
Employer: 3.0

Learnmore is a female-founded, UK-wide training provider established in 2012 to develop skills and t...

East Sussex College
East Sussex College
Employer: 3.0

East Sussex College is a further education college offering a wide range of training routes includin...

Skills for Security
Skills for Security
Employer: 3.0

Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...

London South East Colleges
London South East Colleges
Employer: 3.0

London South East Colleges is a further education college group delivering a wide range of technical...

SCL Education Group
SCL Education Group
Employer: 3.0

SCL Education Group is a UK education, skills and training provider offering government-funded progr...

Seetec
Seetec
57%Employer: 3.010 learners

Seetec is a UK public service provider offering apprenticeships and vocational qualifications alongs...

Farnborough College of Technology
Farnborough College of Technology
Employer: 3.0

Farnborough College of Technology is a general further and higher education college in Hampshire off...

Htp Apprenticeship College Ltd
Htp Apprenticeship College Ltd
Employer: 4.0

HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...

Skillnet
Skillnet
14%Employer: 3.040 learners

Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...

Associated Neighbour Training Limited
Associated Neighbour Training Limited
Employer: 3.0

Associated Neighbour Training is a vocational training provider established in 1982, with a long tra...

Yuzu Training
Yuzu Training
Employer: 4.0

Yuzu Training is an education and training provider made up of experienced and qualified delivery pr...

Newbury College
Newbury College
Employer: 3.0

Newbury College provides high-quality learning opportunities for individuals and employers in West B...

Chelmsford College
Chelmsford College
Employer: 3.0

Chelmsford College is a general further education provider offering a broad range of vocational and ...

E-Training Limited
E-Training Limited
Employer: 3.0

eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...

JACE Training
JACE Training
Employer: 4.0

JACE Training is an independent training provider with over 40 years’ experience supporting learners...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum funding
£4,000
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose