Best Customer Service Specialist apprenticeship providers
Every provider delivering the Level 3 Customer Service Specialist apprenticeship, ranked by the Department for Education's official 2024/25 achievement rate. Compare pass rates and learner numbers, then view a provider's profile to enquire. See the Customer Service Specialist standard page for funding, duration and the full provider directory.
Top providers by achievement rate
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 63%+13.3 | 89.3% | 120 | |
| 2 | 55.6%+5.9 | 100% | 30 | |
| 3 | 55.3%+5.6 | 100% | 40 | |
| 4 | 52.9%+3.2 | 85.1% | 140 | |
| - | National average for this standard(1,460 leavers nationally) | 49.7% | ||
| 5 | 44.4%-5.3 | 100% | 30 | |
| 6 | 40%-9.7 | 87.5% | 40 | |
| 7 | 32.8%-16.9 | 80.4% | 400 | |
| 8 | 32.3%-17.4 | 100% | 30 | |
| 9 | 13.5%-36.2 | 55.6% | 40 | |
| – | Learning Skills Partnership few learners | 88.9% | 88.9% | 10 |
| – | Vision West Nottinghamshire College few learners | 88.9% | 100% | 10 |
| – | Capita few learners | 87.5% | 87.5% | 20 |
| – | MBKB few learners | 87.5% | 100% | 10 |
| – | Total Training Provision few learners | 87.5% | 100% | 10 |
| – | Metagedu Apprenticeships Ltd few learners | 87% | 100% | 20 |
| – | Apprentice Team few learners | 83.3% | 100% | 10 |
| – | Linden few learners | 83.3% | 100% | 10 |
| – | Juniper Training few learners | 83.3% | 100% | 10 |
| – | Next Step Apprenticeships few learners | 83.3% | 100% | 10 |
| – | Smart Training & Recruitment few learners | 80% | 100% | 10 |
| – | Derby Business College Limited few learners | 75% | 100% | 10 |
| – | Tend Training Ltd few learners | 73.3% | 100% | 20 |
| – | Qommunicate Ltd few learners | 71.4% | 100% | 10 |
| – | Sr Education few learners | 68.8% | 100% | 20 |
| – | HBTC – Hull Business Training Centre few learners | 68.8% | 100% | 20 |
| – | Wiltshire College & University Centre few learners | 61.9% | 100% | 20 |
| – | Instep few learners | 61.1% | 100% | 20 |
| – | Fareport Training few learners | 60% | 100% | 10 |
| – | Seetec few learners | 57.1% | 100% | 10 |
| – | SCCU Group few learners | 50% | 100% | 10 |
| – | Mercedes Benz few learners | 44.4% | 100% | 20 |
| – | RM Training few learners | 41.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
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