Customer Service Specialist Apprenticeship in West Midlands
Level 3 · 15 months · Funding band: £4,000
Top-rated providers offering this here
See full rankings →Top providers in West Midlands by achievement rate
View the full Customer Service Specialist provider ranking
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in West Midlands are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| – | MBKB few learners | 87.5% | 100% | 10 |
| – | Juniper Training few learners | 83.3% | 100% | 10 |
| – | Qommunicate Ltd few learners | 71.4% | 100% | 10 |
| – | SCCU Group few learners | 50% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
32 providers deliver this apprenticeship in West Midlands:
Showing 1–20 of 32 training providers
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
SCCU Group is an Ofsted-inspected UK training provider that supports learners and employers through ...
Siamo Group is a UK-wide provider of recruitment and workforce development solutions, with a dedicat...
University College Birmingham delivers apprenticeship training alongside its wider vocational furthe...
Intec Business Colleges Limited is a national work‑based training provider specialising in apprentic...
Herefordshire & Worcestershire Group Training Association (HWGTA) is an employer‑led, not‑for‑profit...
Mercury Training provides fully funded apprenticeships and sector-specific training across England, ...
Logistica Training is a UK-based training provider offering apprenticeships and short courses design...
Newcastle and Stafford Colleges Group (NSCG) is a general further education college and apprenticesh...
Ixion is a national, not-for-profit training provider of skills and education and is part of Shaw Tr...
Juniper Training is a UK training provider with over 40 years’ experience offering apprenticeships a...
Solihull College & University Centre offers a comprehensive apprenticeship provision designed to mee...
In-Comm Training is an employer-led training provider specialising in engineering and manufacturing ...
SBC Training is a Shropshire-based training provider delivering apprenticeships and vocational train...
Herefordshire, Ludlow & North Shropshire College (HLNSC) is a Further Education college group made u...
Heart of Worcestershire College (HoW College) is a further education provider offering vocational, t...
Sandwell College is a large further education provider based in West Bromwich offering a wide range ...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum Funding Band
- £4,000
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£200), government funds rest