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Mercury Training

Mercury Training

Training Provider·UKPRN 10023787·Ofsted: Good (Nov 2022)·Website
Achievement rate
66%
Sector benchmark 71.4%
Employer score?
4 / 4
Excellent · 22 employers
Apprentice score?
4 / 4
Excellent · 56 apprentices
Active learners?
560
In training now
Data updated 22 Oct 2026

About Mercury Training

Mercury Training provides fully funded apprenticeships and sector-specific training across England, with a focus on facilities management, security, retail, customer service, call centres, NHS, government and construction. Established in 2005, the organisation works in partnership with employers to deliver high-quality, funded apprenticeship and training services that align with workforce needs. T...

Training Types

Apprenticeships
Short Courses
Commercial Training

Delivery Modes

Online
In Person

Regions

West Midlands
UK
England
Birmingham
Wolverhampton

Key Facts

Active Learners:
560
Standards:
20
Locations:
5

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Ofsted

Inspected November 2022
GoodOverall effectiveness
Quality of education
Good
Behaviour and attitudes
Good
Personal development
Good
Leadership and management
Good

Source: Ofsted further education and skills inspection outcomes, published on GOV.UK under the Open Government Licence v3.0. We publish Ofsted's judgement as given and do not grade providers ourselves. Read the full inspection report on Ofsted

Performance Data

Achievement Rate

66.1%

DfE-published all-standards rate, as shown on gov.uk

Employer Score

4.0

Apprentice Score

4.0

Active Learners

560

Official achievement data by course

DfE-published rates for 2024/25. Achievement counts everyone who left the programme; pass rate counts only those who reached end-point assessment.

CourseAchievementPass rateRetentionLearners
Business Administrator83.3%100%83.3%10
Coaching Professionalsuppressed by DfE (few learners)
Customer Service Practitionersuppressed by DfE (few learners)
Customer Service Specialistsuppressed by DfE (few learners)
Facilities Management Supervisor66.7%100%66.7%20
Facilities Services Operativesuppressed by DfE (few learners)
Operations Manager72.7%100%72.7%20
Professional Security Operative75%94.7%79.2%20
Security First Line Manager61.5%100%61.5%80
Stairlift, Platform Lift, Service Lift Electromechanicsuppressed by DfE (few learners)
Team Leader55.6%90.9%61.1%20

Data sourced from the Department for Education's National Achievement Rate Tables and Skills England. View on Find Apprenticeship Training

Mercury Training