Customer Service Practitioner Apprenticeship in London
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in London by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in London are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 69%+2.1 | 100% | 30 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 2 | 65.8%-1.1 | 96.2% | 40 | |
| – | Tend Training Ltd few learners | 77.8% | 100% | 10 |
| – | RM Training few learners | 77.8% | 100% | 10 |
| – | Meliorate Institute Education and Training Ltd few learners | 66.7% | 100% | 10 |
| – | The Apprenticeship College few learners | 62.5% | 100% | 20 |
| – | Getset UK few learners | 61.5% | 100% | 10 |
| – | Essex Teacher Training few learners | 53.3% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
41 providers deliver this apprenticeship in London:
Showing 1–20 of 41 training providers
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
Hawk Training is a UK apprenticeship and professional development provider offering Ofsted ‘Outstand...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
South Staffordshire College is a further education provider offering apprenticeships alongside full-...
Fareport Training is an Ofsted ‘Good’ work‑based training provider offering industry-focused program...
Tempdent Recruitment & Training is a specialist dental recruitment agency and training provider with...
eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...
JACE Training is an independent training provider with over 40 years’ experience supporting learners...
DRL Services is a UK-based training provider offering apprenticeships and other flexible training an...
Connexin Academy is the training arm of Connexin, providing industry-specific training courses, gove...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
London South East Colleges is a further education college group delivering a wide range of technical...
Essex County Council is the local authority for the county of Essex and provides a broad range of se...
Performance Learning Group (PLG) is a UK training provider focused on high‑quality work‑based learni...
KEITS is a UK-based private training provider specialising in apprenticeships and other vocational t...
National Upskill is a privately owned, independent apprenticeship and skills development provider op...
United Colleges Group is a London-based further education group formed on 1 August 2017 through the ...
FE Business is a specialist consulting and training company that supports colleges, training provide...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest