Customer Service Practitioner Apprenticeship in London
Level 2 · 12 months · Funding band: £3,500
Top providers in London by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in London are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 75.1%+8.2 | 100% | 180 | |
| 2 | 69%+2.1 | 100% | 30 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 3 | 65.8%-1.1 | 96.2% | 40 | |
| 4 | 64.1%-2.8 | 100% | 40 | |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | Capital City College Group few learners | 91.7% | 100% | 10 |
| – | Small Business Research + Enterprise Centre few learners | 87.5% | 100% | 10 |
| – | Barking Havering and Redbridge NHS few learners | 82.4% | 100% | 20 |
| – | Riverside Training few learners | 81.3% | 100% | 20 |
| – | Tend Training Ltd few learners | 77.8% | 100% | 10 |
| – | RM Training few learners | 77.8% | 100% | 10 |
| – | Meliorate Institute Education and Training Ltd few learners | 66.7% | 100% | 10 |
| – | The Apprenticeship College few learners | 62.5% | 100% | 20 |
| – | Boston College few learners | 62.5% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
62 providers deliver this apprenticeship in London:
Showing 1–20 of 62 training providers
Inspiro Learning is one of the UK’s largest work-based apprenticeship providers, with a long history...
Tend Training is a national training provider that has been delivering apprenticeships and vocationa...
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Tempdent Recruitment & Training is a specialist dental recruitment agency and training provider with...
Hawk Training is a UK apprenticeship and professional development provider offering Ofsted ‘Outstand...
Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...
Skills for Security is a UK-based specialist training provider focused on the Fire and Security indu...
London South East Colleges is a further education college group delivering a wide range of technical...
KEITS is a UK-based private training provider specialising in apprenticeships and other vocational t...
Skillnet is a UK-based apprenticeship and training provider specialising in the automotive and relat...
Central YMCA is a national charity that advances education, health and wellbeing, with a strong focu...
Fareport Training is an Ofsted ‘Good’ work‑based training provider offering industry-focused program...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
Hertford Regional College (HRC) is a general further education college with campuses in Broxbourne a...
Chelmsford College is a general further education provider offering a broad range of vocational and ...
eTraining is a specialist provider of apprenticeships, diplomas and work‑based learning focused on e...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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