Customer Service Practitioner Apprenticeship in East Midlands
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in East Midlands by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East Midlands are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 80.8%+13.9 | 100% | 30 | |
| 2 | 70.3%+3.4 | 100% | 40 | |
| 3 | 69.4%+2.5 | 100% | 50 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 4 | 65.5%-1.4 | 100% | 60 | |
| 5 | 64.1%-2.8 | 100% | 40 | |
| 6 | 46.9%-20 | 100% | 30 | |
| – | Apprentice Team few learners | 100% | 100% | 10 |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | Heart of England Training Limited few learners | 88.9% | 100% | 10 |
| – | First College few learners | 83.3% | 100% | 10 |
| – | Starting Off few learners | 72.7% | 100% | 10 |
| – | Lincoln College few learners | 69.2% | 90% | 10 |
| – | University Hospitals of Leicester National Health Service Trust few learners | 66.7% | 100% | 10 |
| – | Steadfast Training few learners | 66.7% | 100% | 10 |
| – | Dcg few learners | 64.3% | 90% | 10 |
| – | The Bedford College Group few learners | 63.6% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
41 providers deliver this apprenticeship in East Midlands:
Showing 1–20 of 41 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Heart of England Training is a private training provider established in 1971, offering a structured ...
Remit Training is an independent training provider delivering apprenticeship programmes and training...
The University of Derby is a UK higher and further education institution that works closely with emp...
Nottingham College is a general further and higher education college based in Nottingham, offering a...
Apprentice Team Ltd is a registered training provider delivering apprenticeships and work-based qual...
The Bedford College Group is a large further and higher education provider in the South East Midland...
Burton and South Derbyshire College (BSDC) is a further and higher education college offering a broa...
DBC Training is an independent training provider that has been supporting people into employment and...
JC Training & Consultancy delivers apprenticeship training and professional development focused on h...
Intec Business Colleges Limited is a national work‑based training provider specialising in apprentic...
Loughborough College Group is a further and higher education college offering a broad portfolio of t...
Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...
Lincoln College is part of the Lincoln College Group, encompassing Lincoln and Newark colleges, and ...
Milton Keynes College is a general further education provider offering a wide range of qualification...
CT Skills is a UK training provider that has been developing careers and companies for over 20 years...
Steadfast Training is a specialist training provider delivering apprenticeships and workforce develo...
Access Training is an independent training provider based in Nottingham that supports businesses and...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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