Customer Service Practitioner Apprenticeship in North West
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in North West by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in North West are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 51.4%-15.5 | 86.4% | 40 | |
| – | Runshaw College few learners | 100% | 100% | 20 |
| – | Trafford College few learners | 100% | 100% | 10 |
| – | Wigan & Leigh College few learners | 100% | 100% | 10 |
| – | Riverside College few learners | 83.3% | 100% | 10 |
| – | Lancaster & Morecambe College few learners | 83.3% | 100% | 10 |
| – | Hugh Baird College few learners | 83.3% | 100% | 10 |
| – | Damar Training few learners | 81.8% | 100% | 20 |
| – | Wirral Metropolitan College few learners | 78.9% | 100% | 20 |
| – | Newcastle and Stafford Colleges Group few learners | 76.5% | 100% | 20 |
| – | Lakes College few learners | 71.4% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
41 providers deliver this apprenticeship in North West:
Showing 1–20 of 41 training providers
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
The Growth Company is an award-winning social enterprise that has delivered high-quality training an...
Total People is an apprenticeship and work‑based learning provider offering programmes across a wide...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
North Lancs Training Group (NLTG) is an independent training provider offering apprenticeships and w...
Apprenticeships at Salford City College form part of the Salford City College Group and provide appr...
Preston College is a further education provider based in Preston, Lancashire, offering a wide range ...
DH Associates is a UK-based training provider that has been delivering training, coaching and consul...
Newcastle and Stafford Colleges Group (NSCG) is a general further education college and apprenticesh...
Lakes College is a further and higher education provider in West Cumbria offering a wide range of te...
Macclesfield College is a further education provider offering apprenticeships, college courses for 1...
TRS Training is a specialist apprenticeship and skills provider focused on the road haulage, logisti...
Education Training Collective (Etc.) is a group of colleges and training providers in the Tees Valle...
Hugh Baird College is an Ofsted outstanding further education college and University Centre based in...
Real Skills Training Ltd is a national training provider specialising in the education, training and...
Oldham College is Oldham’s specialist provider of work-related education and training, working with ...
Training 2000 is a long-established training provider, founded in 1966, offering apprenticeship prog...
Trafford College is part of The Trafford & Stockport College Group and offers a wide range of techni...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest