Customer Service Practitioner Apprenticeship in North West
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in North West by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in North West are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 51.4%-15.5 | 86.4% | 40 | |
| – | Runshaw College few learners | 100% | 100% | 20 |
| – | Trafford College few learners | 100% | 100% | 10 |
| – | Wigan & Leigh College few learners | 100% | 100% | 10 |
| – | Riverside College few learners | 83.3% | 100% | 10 |
| – | Lancaster & Morecambe College few learners | 83.3% | 100% | 10 |
| – | Hugh Baird College few learners | 83.3% | 100% | 10 |
| – | Damar Training few learners | 81.8% | 100% | 20 |
| – | Wirral Metropolitan College few learners | 78.9% | 100% | 20 |
| – | Newcastle and Stafford Colleges Group few learners | 76.5% | 100% | 20 |
| – | Lakes College West Cumbria few learners | 71.4% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
42 providers deliver this apprenticeship in North West:
Showing 1–20 of 42 training providers
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
Instep is a UK-based specialist in inclusive leadership and talent development, delivering governmen...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
The Growth Company is an award-winning social enterprise that has delivered high-quality training an...
Apprenticeships at Salford City College form part of the Salford City College Group and provide appr...
Newcastle and Stafford Colleges Group (NSCG) is a general further education college and apprenticesh...
North Lancs Training Group (NLTG) is an independent training provider offering apprenticeships and w...
St Helens College is a large further education provider in the North West offering apprenticeships a...
Oldham College is Oldham’s specialist provider of work-related education and training, working with ...
Total People is an apprenticeship and work‑based learning provider offering programmes across a wide...
TRS Training is a specialist apprenticeship and skills provider focused on the road haulage, logisti...
Preston College is a further education provider based in Preston, Lancashire, offering a wide range ...
Trafford College is part of The Trafford & Stockport College Group and offers a wide range of techni...
Training 2000 is a long-established training provider, founded in 1966, offering apprenticeship prog...
Lakes College is a further and higher education provider in West Cumbria offering a wide range of te...
Tameside College is a further education college based in Ashton-under-Lyne, Greater Manchester, prov...
Education Training Collective (Etc.) is a group of colleges and training providers in the Tees Valle...
Kendal College is a further education college based in Kendal, on the edge of the Lake District Nati...
Macclesfield College is a further education provider offering apprenticeships, college courses for 1...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest