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Customer Service Practitioner Apprenticeship in Yorkshire and Humber

Level 2 · 12 months · Funding band: £3,500

Top providers in Yorkshire and Humber by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Yorkshire and Humber are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
169%+2.195.2%30
-National average for this standard(3,860 leavers nationally)66.9%
260%-6.9100%30
356.4%-10.593.9%60
Learning Skills Partnership few learners100%100%10
DN Colleges Group few learners100%100%10
Middlesbrough College few learners87.5%100%20
RNN Group few learners76.9%100%10
HBTC – Hull Business Training Centre few learners75%100%10
Luminate Education Group few learners68.4%100%20
National Business College few learners66.7%100%20
Dynamic Training few learners66.7%88.9%10
The Sheffield College few learners57.9%100%20
Kingston Upon Hull City Council few learners56.5%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

31 providers deliver this apprenticeship in Yorkshire and Humber:

Showing 120 of 31 training providers

Realise
Realise
56%Employer: 3.060 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Luminate Education Group
68%Employer: 3.020 learners
Education and Skills Training & Development
Education and Skills Training & Development
Employer: 3.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

Tec Partnership
Employer: 3.010 learners
Dynamic Training
Dynamic Training
67%Employer: 3.010 learners

Dynamic Training is a specialist apprenticeship and adult education provider with a strong focus on ...

The Sheffield College
The Sheffield College
58%Employer: 3.020 learners

The Sheffield College is a large further education provider offering a wide range of technical, voca...

DN Colleges Group
DN Colleges Group
100%Employer: 4.010 learners

DN Colleges Group is a major education provider for South Yorkshire, Greater Lincolnshire and the Hu...

Learning Skills Partnership
Learning Skills Partnership
100%Employer: 4.010 learners

Learning Skills Partnership (LSP) is an apprenticeship training provider with a strong foundation in...

Kirklees College
Kirklees College
60%Employer: 4.030 learners

Kirklees College is a further education college in West Yorkshire that delivers a wide range of appr...

Hull College
Hull College
Employer: 4.010 learners

Hull College is a further and higher education provider offering a broad range of technical and prof...

National Business College
National Business College
67%Employer: 4.020 learners

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

Total Training Provision
Total Training Provision
Employer: 4.0

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

Kingston Upon Hull City Council
Kingston Upon Hull City Council
57%Employer: 3.020 learners

Hull Training and Adult Education is a Hull City Council service providing apprenticeship and adult ...

HBTC – Hull Business Training Centre
HBTC – Hull Business Training Centre
75%Employer: 3.010 learners

HBTC (Hull Business Training Centre) is an independent training provider based in Hull with addition...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Oracle Training Consultants
Oracle Training Consultants
Employer: 3.0

Oracle Training Consultants is a specialist hair and beauty training provider whose core business is...

Shipley College
Shipley College

Shipley College is a further education college based in the UNESCO World Heritage site of Saltaire, ...

Derwent Training
Derwent Training
Employer: 2.0

Derwent Training is an apprenticeship and skills training provider based in Malton, serving apprenti...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest