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Customer Service Practitioner Apprenticeship in Yorkshire and Humber

Level 2 · 12 months · Funding band: £3,500

Top providers in Yorkshire and Humber by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Yorkshire and Humber are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
169%+2.195.2%30
-National average for this standard(3,860 leavers nationally)66.9%
260%-6.9100%30
356.4%-10.593.9%60
–Learning Skills Partnership few learners100%100%10
–Apprentice Team few learners100%100%10
–DN Colleges Group few learners100%100%10
–Middlesbrough College few learners87.5%100%20
–Bradford College few learners85.7%100%10
–Barnsley College few learners80%100%20
–RNN Group few learners76.9%100%10
–HBTC – Hull Business Training Centre few learners75%100%10
–Luminate Education Group few learners68.4%100%20
–Calderdale College few learners66.7%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

43 providers deliver this apprenticeship in Yorkshire and Humber:

Showing 1–20 of 43 training providers

Realise
Realise
56%Employer: 3.060 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Luminate Education Group
68%Employer: 3.020 learners
Apprentice Team
Apprentice Team
100%Employer: 4.010 learners

Apprentice Team Ltd is a registered training provider delivering apprenticeships and work-based qual...

Barnsley College
Barnsley College
80%Employer: 3.020 learners

Barnsley College is a further and higher education provider offering a broad apprenticeship and trai...

CMS Vocational Training
CMS Vocational Training
Employer: 4.0

CMS Vocational Training Ltd is an established apprenticeship and skills provider based in Batley, We...

Sheffield College, the
Sheffield College, the
58%Employer: 3.020 learners

The Sheffield College is a large further education provider offering a wide range of technical, voca...

DN Colleges Group
DN Colleges Group
100%Employer: 3.010 learners

DN Colleges Group is a major education provider for South Yorkshire, Greater Lincolnshire and the Hu...

Education and Skills Training & Development
Education and Skills Training & Development
Employer: 4.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

Kirklees College
Kirklees College
60%Employer: 3.030 learners

Kirklees College is a further education college in West Yorkshire that delivers a wide range of appr...

Calderdale College
Calderdale College
67%Employer: 3.020 learners

Calderdale College is a major provider of post-16 further education, work-based learning and higher ...

Tec Partnership
Employer: 3.010 learners
Hull College
Hull College
Employer: 3.010 learners

Hull College is a further and higher education provider offering a broad range of technical and prof...

Learning Skills Partnership
Learning Skills Partnership
100%Employer: 3.010 learners

Learning Skills Partnership (LSP) is an apprenticeship training provider with a strong foundation in...

Dynamic Training
Dynamic Training
67%Employer: 3.010 learners

Dynamic Training is a specialist apprenticeship and adult education provider with a strong focus on ...

RNN Group
RNN Group
77%Employer: 3.010 learners

RNN Group is an education and training provider offering career-focused further and higher education...

Craven College
Craven College
Employer: 3.0

Craven College is a further and higher education college based in Skipton, North Yorkshire, which of...

The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

Total Training Provision
Total Training Provision
Employer: 3.0

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

National Business College
National Business College
67%Employer: 4.020 learners

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose