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Customer Service Practitioner Apprenticeship in Yorkshire and Humber

Level 2 · 12 months · Funding band: £3,500

Top providers in Yorkshire and Humber by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Yorkshire and Humber are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
169%+2.195.2%30
-National average for this standard(3,860 leavers nationally)66.9%
260%-6.9100%30
356.4%-10.593.9%60
Learning Skills Partnership few learners100%100%10
DN Colleges Group few learners100%100%10
Middlesbrough College few learners87.5%100%20
RNN Group few learners76.9%100%10
HBTC – Hull Business Training Centre few learners75%100%10
Luminate Education Group few learners68.4%100%20
National Business College few learners66.7%100%20
Dynamic Training few learners66.7%88.9%10
The Sheffield College few learners57.9%100%20
Kingston Upon Hull City Council few learners56.5%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

31 providers deliver this apprenticeship in Yorkshire and Humber:

Showing 120 of 31 training providers

Realise
Realise
56%Employer: 3.060 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Education and Skills Training & Development
Education and Skills Training & Development
Employer: 3.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

Luminate Education Group
68%Employer: 3.020 learners
Dynamic Training
Dynamic Training
67%Employer: 3.010 learners

Dynamic Training is a specialist apprenticeship and adult education provider with a strong focus on ...

The Sheffield College
The Sheffield College
58%Employer: 3.020 learners

The Sheffield College is a large further education provider offering a wide range of technical, voca...

DN Colleges Group
DN Colleges Group
100%Employer: 4.010 learners

DN Colleges Group is a major education provider for South Yorkshire, Greater Lincolnshire and the Hu...

Learning Skills Partnership
Learning Skills Partnership
100%Employer: 4.010 learners

Learning Skills Partnership (LSP) is an apprenticeship training provider with a strong foundation in...

Kirklees College
Kirklees College
60%Employer: 4.030 learners

Kirklees College is a further education college in West Yorkshire that delivers a wide range of appr...

Hull College
Hull College
Employer: 4.010 learners

Hull College is a further and higher education provider offering a broad range of technical and prof...

National Business College
National Business College
67%Employer: 4.020 learners

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

Tec Partnership
Employer: 3.010 learners
The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

Total Training Provision
Total Training Provision
Employer: 4.0

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

Kingston Upon Hull City Council
Kingston Upon Hull City Council
57%Employer: 3.020 learners

Hull Training and Adult Education is a Hull City Council service providing apprenticeship and adult ...

HBTC – Hull Business Training Centre
HBTC – Hull Business Training Centre
75%Employer: 3.010 learners

HBTC (Hull Business Training Centre) is an independent training provider based in Hull with addition...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Shipley College
Shipley College

Shipley College is a further education college based in the UNESCO World Heritage site of Saltaire, ...

Derwent Training
Derwent Training
Employer: 2.0

Derwent Training is an apprenticeship and skills training provider based in Malton, serving apprenti...

Doncaster Rotherham and District Motor Trades Group Training Association Limited
Doncaster Rotherham and District Motor Trades Group Training Association Limited
Employer: 4.0

Group Training Association (GTA) is an independent training provider based in Doncaster and Sheffiel...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest