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Customer Service Specialist Apprenticeship in Yorkshire and Humber

Level 3 · 15 months · Funding band: £4,000

Top providers in Yorkshire and Humber by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Yorkshire and Humber are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
152.9%+3.285.1%140
-National average for this standard(1,460 leavers nationally)49.7%
–Learning Skills Partnership few learners88.9%88.9%10
–Total Training Provision few learners87.5%100%10
–Apprentice Team few learners83.3%100%10
–HBTC – Hull Business Training Centre few learners68.8%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

31 providers deliver this apprenticeship in Yorkshire and Humber:

Showing 1–20 of 31 training providers

Realise
Realise
53%Employer: 3.0140 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Apprentice Team
Apprentice Team
83%Employer: 4.010 learners

Apprentice Team Ltd is a registered training provider delivering apprenticeships and work-based qual...

Barnsley College
Barnsley College
Employer: 3.0

Barnsley College is a further and higher education provider offering a broad apprenticeship and trai...

CMS Vocational Training
CMS Vocational Training
Employer: 4.0

CMS Vocational Training Ltd is an established apprenticeship and skills provider based in Batley, We...

Sheffield College, the
Sheffield College, the
Employer: 3.0

The Sheffield College is a large further education provider offering a wide range of technical, voca...

DN Colleges Group
DN Colleges Group
Employer: 3.0

DN Colleges Group is a major education provider for South Yorkshire, Greater Lincolnshire and the Hu...

Education and Skills Training & Development
Education and Skills Training & Development
Employer: 4.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

Calderdale College
Calderdale College
Employer: 3.010 learners

Calderdale College is a major provider of post-16 further education, work-based learning and higher ...

Tec Partnership
Employer: 3.0
Learning Skills Partnership
Learning Skills Partnership
89%Employer: 3.010 learners

Learning Skills Partnership (LSP) is an apprenticeship training provider with a strong foundation in...

RNN Group
RNN Group
Employer: 3.0

RNN Group is an education and training provider offering career-focused further and higher education...

The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

Total Training Provision
Total Training Provision
88%Employer: 3.010 learners

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

National Business College
National Business College
Employer: 4.0

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd
Employer: 3.0

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Kingston Upon Hull City Council
Kingston Upon Hull City Council
Employer: 3.0

Hull Training and Adult Education is a Hull City Council service providing apprenticeship and adult ...

HBTC – Hull Business Training Centre
HBTC – Hull Business Training Centre
69%Employer: 4.020 learners

HBTC (Hull Business Training Centre) is an independent training provider based in Hull with addition...

Glass & Fenestration Training Solutions
Glass & Fenestration Training Solutions
Employer: 3.0

Glass & Fenestration Training Solutions Ltd (GFTS Ltd) is a RoATP-approved training provider deliver...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum funding
£4,000
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose