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Customer Service Specialist Apprenticeship in Yorkshire and Humber

Level 3 · 15 months · Funding band: £4,000

Top providers in Yorkshire and Humber by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Yorkshire and Humber are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
152.9%+3.285.1%140
-National average for this standard(1,460 leavers nationally)49.7%
Learning Skills Partnership few learners88.9%88.9%10
Total Training Provision few learners87.5%100%10
HBTC – Hull Business Training Centre few learners68.8%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

22 providers deliver this apprenticeship in Yorkshire and Humber:

Showing 120 of 22 training providers

Realise
Realise
53%Employer: 3.0140 learners

Realise is a longstanding work-based learning and training provider that has been delivering trainin...

Education and Skills Training & Development
Education and Skills Training & Development
Employer: 3.0

Education and Skills Training & Development is a specialist apprenticeship training provider focused...

The Sheffield College
The Sheffield College
Employer: 3.0

The Sheffield College is a large further education provider offering a wide range of technical, voca...

DN Colleges Group
DN Colleges Group
Employer: 4.0

DN Colleges Group is a major education provider for South Yorkshire, Greater Lincolnshire and the Hu...

Learning Skills Partnership
Learning Skills Partnership
89%Employer: 4.010 learners

Learning Skills Partnership (LSP) is an apprenticeship training provider with a strong foundation in...

National Business College
National Business College
Employer: 4.0

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

Tec Partnership
Employer: 3.0
The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

Total Training Provision
Total Training Provision
88%Employer: 4.010 learners

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

Kingston Upon Hull City Council
Kingston Upon Hull City Council
Employer: 3.0

Hull Training and Adult Education is a Hull City Council service providing apprenticeship and adult ...

HBTC – Hull Business Training Centre
HBTC – Hull Business Training Centre
69%Employer: 3.020 learners

HBTC (Hull Business Training Centre) is an independent training provider based in Hull with addition...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Shipley College
Shipley College

Shipley College is a further education college based in the UNESCO World Heritage site of Saltaire, ...

Derwent Training
Derwent Training
Employer: 2.0

Derwent Training is an apprenticeship and skills training provider based in Malton, serving apprenti...

Doncaster Rotherham and District Motor Trades Group Training Association Limited
Doncaster Rotherham and District Motor Trades Group Training Association Limited
Employer: 4.0

Group Training Association (GTA) is an independent training provider based in Doncaster and Sheffiel...

Glass & Fenestration Training Solutions
Glass & Fenestration Training Solutions
Employer: 4.0

Glass & Fenestration Training Solutions Ltd (GFTS Ltd) is a RoATP-approved training provider deliver...

Independent Training Services
Independent Training Services
Employer: 3.0

Independent Training Services Ltd (ITS) is a national provider of vocational education and workforce...

McArthur Dean Training
McArthur Dean Training

McArthur Dean Training is an apprenticeship and skills provider based in Hull and Scunthorpe, offeri...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum Funding Band
£4,000
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£200), government funds rest