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Customer Service Specialist Apprenticeship in South West

Level 3 · 15 months · Funding band: £4,000

Top providers in South West by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South West are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(1,460 leavers nationally)49.7%
144.4%-5.3100%30
232.8%-16.980.4%400
–Wiltshire College & University Centre few learners61.9%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

29 providers deliver this apprenticeship in South West:

Showing 1–20 of 29 training providers

Lifetime
Lifetime
33%Employer: 3.0400 learners

Lifetime is a UK apprenticeships training provider focused on helping employers upskill, reskill and...

Exeter College
Exeter College
Employer: 4.010 learners

Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...

Weston College of Further and Higher Education
Weston College of Further and Higher Education
Employer: 3.010 learners

Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...

Locomotivation
Locomotivation
Employer: 4.0

Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...

Gloucestershire College
Gloucestershire College
Employer: 3.0

Gloucestershire College is an education provider with campuses in Cheltenham, Gloucester and the For...

Wiltshire College & University Centre
Wiltshire College & University Centre
62%Employer: 3.020 learners

Wiltshire College & University Centre is a further and higher education college offering a broad por...

City College Plymouth
City College Plymouth
Employer: 3.0

City College Plymouth is a further education college offering a wide range of apprenticeship and voc...

Pro Apprenticeships
Pro Apprenticeships
Employer: 4.0

Looking for the very highest level of apprenticeship training and support? We deliver Ofsted Outstan...

South West Association of Training Providers Limited
South West Association of Training Providers Limited
Employer: 4.0

Swatpro is a not-for-profit partnership of employers and training providers formed in 2011 to delive...

The Focus Training Group
The Focus Training Group
Employer: 4.0

The Focus Training Group is an independent training and apprenticeship provider offering work-based ...

The Skills Partnership Limited
The Skills Partnership Limited
Employer: 4.0

TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...

Shoots Training
Shoots Training
Employer: 4.0

Shoots is a bespoke training company specialising in the early years and education sector. It delive...

City of Bristol College
City of Bristol College
Employer: 3.0

City of Bristol College is a large further education provider offering a wide range of apprenticeshi...

S&B Automotive Academy
S&B Automotive Academy
Employer: 4.0

S&B Automotive Academy is a specialist apprenticeship and training provider focused on the automotiv...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

Educationwise
Educationwise
Employer: 4.0

Educationwise is an Ofsted Outstanding training provider delivering apprenticeships, professional qu...

Next Level Training
Next Level Training
Employer: 3.0

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Cirencester College
Cirencester College
Employer: 3.0

Cirencester College is a further education and sixth form college that delivers a broad apprenticesh...

Dynamo Training
Dynamo Training
Employer: 3.0

Dynamo Training is a UK-based provider of apprenticeships and accredited training focused on leaders...

Cornwall Marine Network
Cornwall Marine Network
Employer: 3.0

Cornwall Marine Network is a private, not‑for‑profit membership organisation that supports the marin...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum funding
£4,000
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose