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Customer Service Specialist Apprenticeship in South West

Level 3 · 15 months · Funding band: £4,000

Top providers in South West by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in South West are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(1,460 leavers nationally)49.7%
144.4%-5.3100%30
232.8%-16.980.4%400
Wiltshire College & University Centre few learners61.9%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

21 providers deliver this apprenticeship in South West:

Showing 120 of 21 training providers

Exeter College
Exeter College
Employer: 4.010 learners

Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...

Weston College
Weston College
Employer: 4.010 learners

Weston College is an award‑winning further and higher education college in Weston‑super‑Mare that de...

Locomotivation
Locomotivation
Employer: 4.0

Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...

The Skills Partnership Limited
The Skills Partnership Limited
Employer: 4.0

TSP Learn (The Skills Partnership Ltd) is a national training provider offering apprenticeship and t...

Gloucestershire College
Gloucestershire College
Employer: 4.0

Gloucestershire College is an education provider with campuses in Cheltenham, Gloucester and the For...

S&B Automotive Academy
S&B Automotive Academy
Employer: 3.0

S&B Automotive Academy is a specialist apprenticeship and training provider focused on the automotiv...

The Focus Training Group
The Focus Training Group
Employer: 4.0

The Focus Training Group is an independent training and apprenticeship provider offering work-based ...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

Wiltshire College & University Centre
Wiltshire College & University Centre
62%Employer: 3.020 learners

Wiltshire College & University Centre is a further and higher education college offering a broad por...

Educationwise
Educationwise
Employer: 4.0

Educationwise is an Ofsted Outstanding training provider delivering apprenticeships, professional qu...

South West Association of Training Providers Limited
South West Association of Training Providers Limited
Employer: 4.0

Swatpro is a not-for-profit partnership of employers and training providers formed in 2011 to delive...

Pro Apprenticeships
Pro Apprenticeships
Employer: 4.0

Looking for the very highest level of apprenticeship training and support? We deliver Ofsted Outstan...

Dynamo Training
Dynamo Training

Dynamo Training is a UK-based provider of apprenticeships and accredited training focused on leaders...

SS&L
Employer: 3.0
Didac
Didac

Didac is a specialist industrial training provider offering apprenticeships and commercial training ...

Sheldrake Training
Sheldrake Training
Employer: 4.0

Sheldrake Training is a UK-wide apprenticeship training provider and subsidiary of the charity RACPD...

Adult Education in Gloucestershire
Adult Education in Gloucestershire

Gloucestershire County Council delivers apprenticeship training through its Adult Education in Glouc...

Next Level Training
Next Level Training
Employer: 4.0

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

PGL Training
PGL Training
Employer: 3.0

PGL Training is a specialist training provider based in Exeter offering a comprehensive range of app...

TenDean
TenDean

TenDean is a private training provider based in London that specialises in construction, highways ma...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum Funding Band
£4,000
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£200), government funds rest