Customer Service Specialist Apprenticeship in Birmingham
Level 3 · 15 months · Funding band: £4,000
Top-rated providers offering this here
See full rankings →Top providers in Birmingham by achievement rate
Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Birmingham are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| – | MBKB few learners | 87.5% | 100% | 10 |
| – | Qommunicate Ltd few learners | 71.4% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
21 providers deliver this apprenticeship in Birmingham:
Showing 1–20 of 21 training providers
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Siamo Group is a UK-wide provider of recruitment and workforce development solutions, with a dedicat...
University College Birmingham delivers apprenticeship training alongside its wider vocational furthe...
Intec Business Colleges Limited is a national work‑based training provider specialising in apprentic...
Mercury Training provides fully funded apprenticeships and sector-specific training across England, ...
Logistica Training is a UK-based training provider offering apprenticeships and short courses design...
Ixion is a national, not-for-profit training provider of skills and education and is part of Shaw Tr...
Solihull College & University Centre offers a comprehensive apprenticeship provision designed to mee...
In-Comm Training is an employer-led training provider specialising in engineering and manufacturing ...
Heart of Worcestershire College (HoW College) is a further education provider offering vocational, t...
Sandwell College is a large further education provider based in West Bromwich offering a wide range ...
Protocol Consultancy Services is a Birmingham-based people training company offering pre-apprentices...
Pier Training (Pier Technology Limited trading as Pier Training) is a UK apprenticeship and commerci...
The NVQ Training Centre is a national specialist in construction-based NVQ training, delivering on-s...
Pathway Group is a UK-based training provider focused on “changing lives through skills and work”, w...
Skillwise is a Birmingham-headquartered training provider established in 2006 to deliver high-qualit...
Nishkam Apprenticeships is the apprenticeship arm of the Nishkam Civic Association, which has over 2...
Standard Details
- Reference
- 278
- Level
- Level 3
- Typical Duration
- 15 months
- Description
- Dealing with customer queries, purchases and complaints.
Funding
- Maximum Funding Band
- £4,000
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£200), government funds rest