Customer Service Practitioner Apprenticeship in Greater Manchester
Level 2 · 12 months · Funding band: £3,500
Top providers in Greater Manchester by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Greater Manchester are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 64.1%-2.8 | 100% | 40 | |
| – | Runshaw College few learners | 100% | 100% | 20 |
| – | Trafford College few learners | 100% | 100% | 10 |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | Wigan & Leigh College few learners | 100% | 100% | 10 |
| – | Damar Training few learners | 81.8% | 100% | 20 |
| – | Riverside Training few learners | 81.3% | 100% | 20 |
| – | Blackburn College few learners | 75% | 100% | 10 |
| – | The Growth Company few learners | 70% | 100% | 10 |
| – | Total People Ltd few learners | 68.8% | 100% | 20 |
| – | Bury College few learners | 66.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
28 providers deliver this apprenticeship in Greater Manchester:
Showing 1–20 of 28 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
The Growth Company is an award-winning social enterprise that has delivered high-quality training an...
Apprenticeships at Salford City College form part of the Salford City College Group and provide appr...
Oldham College is Oldham’s specialist provider of work-related education and training, working with ...
Total People is an apprenticeship and work‑based learning provider offering programmes across a wide...
Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...
Trafford College is part of The Trafford & Stockport College Group and offers a wide range of techni...
Tameside College is a further education college based in Ashton-under-Lyne, Greater Manchester, prov...
Macclesfield College is a further education provider offering apprenticeships, college courses for 1...
Hopwood Hall College and University Centre is a further education provider with campuses in Rochdale...
Blackburn College is a further and higher education college in Blackburn, Lancashire, offering a wid...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
Rochdale Training describes itself as the “Home of Apprenticeships for Greater Manchester,” providin...
<p><strong>At Sutton Coldfield Training, we are dedicated to delivering high-quality, government-fun...
The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...
<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...
Bury College is a further education college in Greater Manchester offering a comprehensive apprentic...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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