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Customer Service Practitioner Apprenticeship in West Yorkshire

Level 2 · 12 months · Funding band: £3,500

Top providers in West Yorkshire by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in West Yorkshire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
164.1%-2.8100%40
260%-6.9100%30
–The Apprenticeship Centre few learners100%100%10
–Bradford College few learners85.7%100%10
–Riverside Training few learners81.3%100%20
–Luminate Education Group few learners68.4%100%20
–Calderdale College few learners66.7%100%20
–National Business College few learners66.7%100%20
–The Apprenticeship College few learners62.5%100%20
–Bradford Council few learners61.5%100%10
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

23 providers deliver this apprenticeship in West Yorkshire:

Showing 1–20 of 23 training providers

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Luminate Education Group
68%Employer: 3.020 learners
CMS Vocational Training
CMS Vocational Training
Employer: 4.0

CMS Vocational Training Ltd is an established apprenticeship and skills provider based in Batley, We...

Kirklees College
Kirklees College
60%Employer: 3.030 learners

Kirklees College is a further education college in West Yorkshire that delivers a wide range of appr...

Calderdale College
Calderdale College
67%Employer: 3.020 learners

Calderdale College is a major provider of post-16 further education, work-based learning and higher ...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

Craven College
Craven College
Employer: 3.0

Craven College is a further and higher education college based in Skipton, North Yorkshire, which of...

The Link Training
The Link Training
Employer: 4.0

The Link Training delivers apprenticeship and vocational training focused on hairdressing, barbering...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

National Business College
National Business College
67%Employer: 4.020 learners

National Business College is an independent apprenticeship training provider based in Huddersfield, ...

SCT Ltd
SCT Ltd
Employer: 3.0

<p><strong>At Sutton Coldfield Training, we are dedicated to delivering high-quality, government-fun...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Glass & Fenestration Training Solutions
Glass & Fenestration Training Solutions
Employer: 3.0

Glass & Fenestration Training Solutions Ltd (GFTS Ltd) is a RoATP-approved training provider deliver...

ActivFirst
ActivFirst
Employer: 4.010 learners

ActivFirst Training is a fast-growing education and training provider specialising in government-fun...

Shipley College
Shipley College
Employer: 4.0

Shipley College is a further education college based in the UNESCO World Heritage site of Saltaire, ...

Textile Centre of Excellence
Textile Centre of Excellence
Employer: 4.0

Textile Centre of Excellence (TCoE) is a private, not‑for‑profit Group Training Association that del...

FIT UK Training & Education Ltd
FIT UK Training & Education Ltd
Employer: 3.0

FIT UK Training & Education Ltd is an independent learning provider delivering apprenticeship and vo...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose