Customer Service Practitioner Apprenticeship in Newcastle
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Newcastle by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Newcastle are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 75%+8.1 | 96.4% | 40 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| – | Newcastle and Stafford Colleges Group few learners | 76.5% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
12 providers deliver this apprenticeship in Newcastle:
Showing 1–12 of 12 training providers
Derwentside College is a further education provider based in Consett, County Durham, offering a wide...
Newcastle and Stafford Colleges Group (NSCG) is a general further education college and apprenticesh...
South Tyneside College is part of Tyne Coast College and is presented as a leading centre for educat...
Optimum Skills is a North East-based training and apprenticeship provider offering flexible programm...
<p>Tyneside Training Services (TTS) is a North East based learning provider delivering training prog...
ESTAR Group is a specialist apprenticeship training provider focused on delivering high-quality prog...
GEM Partnership is a UK-based provider of recruitment and training services that offers a structured...
Newcastle City Learning (NCL) is the post‑16 learning and skills service of Newcastle City Council, ...
Tyne North Training is a specialist apprenticeship training provider based in Wallsend, supporting e...
Zenith Training is a North East of England-based apprenticeship provider that combines extensive tra...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest