Customer Service Practitioner Apprenticeship in Manchester
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Manchester by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Manchester are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| – | Trafford College few learners | 100% | 100% | 10 |
| – | Wigan & Leigh College few learners | 100% | 100% | 10 |
| – | Damar Training few learners | 81.8% | 100% | 20 |
| – | The Growth Company few learners | 70% | 100% | 10 |
| – | Total People Ltd few learners | 68.8% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
15 providers deliver this apprenticeship in Manchester:
Showing 1–15 of 15 training providers
Damar Training is a leading provider of business and professional apprenticeships. Over the last 40 ...
The Growth Company is an award-winning social enterprise that has delivered high-quality training an...
Total People is an apprenticeship and work‑based learning provider offering programmes across a wide...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
Apprenticeships at Salford City College form part of the Salford City College Group and provide appr...
Macclesfield College is a further education provider offering apprenticeships, college courses for 1...
Oldham College is Oldham’s specialist provider of work-related education and training, working with ...
Trafford College is part of The Trafford & Stockport College Group and offers a wide range of techni...
Rochdale Training describes itself as the “Home of Apprenticeships for Greater Manchester,” providin...
Hopwood Hall College and University Centre is a further education provider with campuses in Rochdale...
Tameside College is a further education college based in Ashton-under-Lyne, Greater Manchester, prov...
Elevated Knowledge is an engineering training provider based in Stockport offering apprenticeships, ...
Manchester University NHS Foundation Trust (MFT) is one of the largest acute NHS trusts in the UK an...
FLM Training Ltd is a Wigan-based training provider specialising in apprenticeships and vocational t...
Manchester City Council is the local authority for the city of Manchester and offers a range of appr...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest