Customer Service Practitioner Apprenticeship in Leicestershire
Level 2 · 12 months · Funding band: £3,500
Top providers in Leicestershire by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Leicestershire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 64.1%-2.8 | 100% | 40 | |
| 2 | 46.9%-20 | 100% | 30 | |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | University Hospitals of Leicester National Health Service Trust few learners | 66.7% | 100% | 10 |
| – | The Apprenticeship College few learners | 62.5% | 100% | 20 |
| – | Next Level Training few learners | 54.5% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
13 providers deliver this apprenticeship in Leicestershire:
Showing 1–13 of 13 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Loughborough College Group is a further and higher education college offering a broad portfolio of t...
Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...
<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...
Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...
CQM Training & Consultancy (CQM T&C) is a national, award‑winning training and development provider ...
Grantham College & University Centre is a further education provider offering a wide range of appren...
Priory Training Academy provides specialist workplace training focused on compliance, safety, and pr...
Leicestershire County Council provides apprenticeship opportunities across County Hall and with part...
University Hospitals of Leicester NHS Trust (UHL) is both a major healthcare employer and an approve...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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