Customer Service Practitioner Apprenticeship in Leicester
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Leicester by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Leicester are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 46.9%-20 | 100% | 30 | |
| – | University Hospitals of Leicester National Health Service Trust few learners | 66.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
6 providers deliver this apprenticeship in Leicester:
Showing 1–6 of 6 training providers
Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...
Grantham College & University Centre is a further education provider offering a wide range of appren...
Loughborough College Group is a further and higher education college offering a broad portfolio of t...
University Hospitals of Leicester NHS Trust (UHL) is both a major healthcare employer and an approve...
Leicestershire County Council provides apprenticeship opportunities across County Hall and with part...
Priory Training Academy provides specialist workplace training focused on compliance, safety, and pr...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest