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Customer Service Practitioner Apprenticeship in Gloucestershire

Level 2 · 12 months · Funding band: £3,500

Top providers in Gloucestershire by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Gloucestershire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
164.1%-2.8100%40
–The Apprenticeship Centre few learners100%100%10
–Gloucestershire College few learners87.5%100%10
–Riverside Training few learners81.3%100%20
–The Apprenticeship College few learners62.5%100%20
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

14 providers deliver this apprenticeship in Gloucestershire:

Showing 1–14 of 14 training providers

University Centre Somerset College Group
University Centre Somerset College Group
Employer: 3.010 learners

Bridgwater & Taunton College (BTC) is part of the University Centre Somerset College Group (UCS Coll...

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

GLP Training
GLP Training
Employer: 4.0

GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...

Gloucestershire College
Gloucestershire College
88%Employer: 3.010 learners

Gloucestershire College is an education provider with campuses in Cheltenham, Gloucester and the For...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Cirencester College
Cirencester College
Employer: 3.0

Cirencester College is a further education and sixth form college that delivers a broad apprenticesh...

TenDean
TenDean
Employer: 3.0

TenDean is a private training provider based in London that specialises in construction, highways ma...

Train with Pride
Train with Pride
Employer: 4.0

Train with Pride is a specialist training provider delivering high-quality hairdressing and barberin...

Adult Education in Gloucestershire
Adult Education in Gloucestershire
10 learners

Gloucestershire County Council delivers apprenticeship training through its Adult Education in Glouc...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose