Customer Service Practitioner Apprenticeship in Derby
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Derby by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Derby are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 46.9%-20 | 100% | 30 | |
| – | Derby College Group few learners | 64.3% | 90% | 10 |
| – | Derby Business College Limited few learners | 50% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
10 providers deliver this apprenticeship in Derby:
Showing 1–10 of 10 training providers
The University of Derby is a UK higher and further education institution that works closely with emp...
DBC Training is an independent training provider that has been supporting people into employment and...
CT Skills is a UK training provider that has been developing careers and companies for over 20 years...
Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...
Grantham College & University Centre is a further education provider offering a wide range of appren...
Loughborough College Group is a further and higher education college offering a broad portfolio of t...
Grey Seal is an apprenticeship and training provider offering work-based programmes across a range o...
Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...
Derbyshire County Council offers a substantial apprenticeship and workforce development programme ac...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest