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Customer Service Specialist Apprenticeship in Derby

Level 3 · 15 months · Funding band: £4,000

Top providers in Derby by achievement rate

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Derby are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
Vision West Nottinghamshire College few learners88.9%100%10
Derby Business College Limited few learners75%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

9 providers deliver this apprenticeship in Derby:

Showing 19 of 9 training providers

University of Derby
University of Derby
Employer: 3.0

The University of Derby is a UK higher and further education institution that works closely with emp...

Derby Business College Limited
Derby Business College Limited
75%Employer: 4.010 learners

DBC Training is an independent training provider that has been supporting people into employment and...

CT Skills
CT Skills
Employer: 4.0

CT Skills is a UK training provider that has been developing careers and companies for over 20 years...

Vision West Nottinghamshire College
Vision West Nottinghamshire College
89%Employer: 4.010 learners

Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...

Grantham College & University Centre
Grantham College & University Centre
Employer: 3.0

Grantham College & University Centre is a further education provider offering a wide range of appren...

Grey Seal
Grey Seal

Grey Seal is an apprenticeship and training provider offering work-based programmes across a range o...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Workforce Training & Development
Workforce Training & Development

Workforce Training & Development (WTD) is a RoATP‑approved training provider delivering apprenticesh...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum Funding Band
£4,000
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£200), government funds rest