Customer Service Practitioner Apprenticeship in Sheffield
Level 2 · 12 months · Funding band: £3,500
Top providers in Sheffield by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Sheffield are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 56.4%-10.5 | 93.9% | 60 | |
| – | The Sheffield College few learners | 57.9% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
4 providers deliver this apprenticeship in Sheffield:
Showing 1–4 of 4 training providers
Realise is a longstanding work-based learning and training provider that has been delivering trainin...
The Sheffield College is a large further education provider offering a wide range of technical, voca...
Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...
CDC Training is an apprenticeship centre owned by Sheffield City Council, providing apprenticeship t...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest