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Customer Service Practitioner Apprenticeship in East Sussex

Level 2 · 12 months · Funding band: £3,500

Top providers in East Sussex by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East Sussex are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
166.7%at avg100%30
264.1%-2.8100%40
–The Apprenticeship Centre few learners100%100%10
–Riverside Training few learners81.3%100%20
–Chichester College few learners71.4%100%10
–The Apprenticeship College few learners62.5%100%20
–HIT Training few learners56.3%100%20
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

16 providers deliver this apprenticeship in East Sussex:

Showing 1–16 of 16 training providers

HIT Training
56%Employer: 4.020 learners
Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Chichester College
Chichester College
71%Employer: 3.010 learners

Chichester College is a further education college in West Sussex offering a wide range of technical,...

East Sussex College
East Sussex College
Employer: 3.010 learners

East Sussex College is a further education college offering a wide range of training routes includin...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

Htp Apprenticeship College Ltd
Htp Apprenticeship College Ltd
67%Employer: 4.030 learners

HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

Isle of Wight College
Isle of Wight College
Employer: 2.0

The Isle of Wight College is a further and higher education college established in 1951 that provide...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Skern Skills
Skern Skills
Employer: 3.0

Skern Training & Skills is an apprenticeship and corporate training provider offering tailored progr...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Jlms Management Ltd
Jlms Management Ltd
Employer: 3.0

College But Different is a UK-based training provider and trading name of JLMS Management Ltd (UKPRN...

Brockenhurst College
Brockenhurst College
Employer: 3.0

Brockenhurst College, commonly referred to as Brock, is a further education college that offers a wi...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose