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Customer Service Specialist Apprenticeship in East Sussex

Level 3 · 15 months · Funding band: £4,000

Top providers in East Sussex by achievement rate

View the full Customer Service Specialist provider ranking

Official 2024/25 achievement rates for Customer Service Specialist, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in East Sussex are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
155.3%+5.6100%40
-National average for this standard(1,460 leavers nationally)49.7%
–Metagedu Apprenticeships Ltd few learners87%100%20
–Next Step Apprenticeships few learners83.3%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

14 providers deliver this apprenticeship in East Sussex:

Showing 1–14 of 14 training providers

HIT Training
55%Employer: 4.040 learners
Poultec Training
Poultec Training
Employer: 4.010 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

East Sussex College
East Sussex College
Employer: 3.0

East Sussex College is a further education college offering a wide range of training routes includin...

The Apprenticeship College
The Apprenticeship College
Employer: 4.0

The Apprenticeship College is a specialist apprenticeship training provider focused on developing an...

Htp Apprenticeship College Ltd
Htp Apprenticeship College Ltd
Employer: 4.0

HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
Employer: 4.0

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Skern Skills
Skern Skills
Employer: 3.0

Skern Training & Skills is an apprenticeship and corporate training provider offering tailored progr...

Next Level Training
Next Level Training
Employer: 3.0

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Next Step Apprenticeships
83%Employer: 3.010 learners
Jlms Management Ltd
Jlms Management Ltd
Employer: 3.0

College But Different is a UK-based training provider and trading name of JLMS Management Ltd (UKPRN...

Metagedu Apprenticeships Ltd
Metagedu Apprenticeships Ltd
87%Employer: 4.020 learners

<p>MetaGedu Apprenticeships is a national training provider helping people and organisations develop...

SIGTA
SIGTA
Employer: 4.0

SIGTA is a not‑for‑profit training organisation with charitable status that specialises in apprentic...

Standard Details

Reference
278
Level
Level 3
Typical Duration
15 months
Description
Dealing with customer queries, purchases and complaints.

Funding

Maximum funding
£4,000
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £200 (5%). Levy payers use their levy, then pay £1,000 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose