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Customer Service Practitioner Apprenticeship in Devon

Level 2 · 12 months · Funding band: £3,500

Top providers in Devon by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Devon are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
175%+8.196.4%40
-National average for this standard(3,860 leavers nationally)66.9%
264.1%-2.8100%40
–The Apprenticeship Centre few learners100%100%10
–Riverside Training few learners81.3%100%20
–The Focus Training Group few learners66.7%100%10
–Exeter College few learners66.7%88.9%10
–The Apprenticeship College few learners62.5%100%20
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

19 providers deliver this apprenticeship in Devon:

Showing 1–19 of 19 training providers

Exeter College
Exeter College
67%Employer: 4.010 learners

Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...

University Centre Somerset College Group
University Centre Somerset College Group
Employer: 3.010 learners

Bridgwater & Taunton College (BTC) is part of the University Centre Somerset College Group (UCS Coll...

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Greenlight Training Limited
Greenlight Training Limited
Employer: 4.0

Greenlight Safety & Training is a family-run organisation providing construction apprenticeships, sa...

Locomotivation
Locomotivation
Employer: 4.0

Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...

South Devon College
South Devon College
Employer: 3.0

South Devon College is a further and higher education provider offering a wide range of apprenticesh...

City College Plymouth
City College Plymouth
75%Employer: 3.040 learners

City College Plymouth is a further education college offering a wide range of apprenticeship and voc...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

The Focus Training Group
The Focus Training Group
67%Employer: 4.010 learners

The Focus Training Group is an independent training and apprenticeship provider offering work-based ...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

PGL Training
PGL Training
Employer: 2.0

PGL Training is a specialist training provider based in Exeter offering a comprehensive range of app...

Achievement Training
Achievement Training
Employer: 4.010 learners

Achievement Training Limited (ATL) is a private training organisation based in Plymouth city centre,...

Trans Plant Mastertrain
Trans Plant Mastertrain
Employer: 4.0

Trans Plant Mastertrain is a professional training company that delivers a wide range of practical a...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose