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Customer Service Practitioner Apprenticeship in Derbyshire

Level 2 · 12 months · Funding band: £3,500

Top providers in Derbyshire by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Derbyshire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
164.1%-2.8100%40
246.9%-20100%30
–Apprentice Team few learners100%100%10
–The Apprenticeship Centre few learners100%100%10
–Dcg few learners64.3%90%10
–The Apprenticeship College few learners62.5%100%20
–Next Level Training few learners54.5%100%10
–Derby Business College Limited few learners50%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

19 providers deliver this apprenticeship in Derbyshire:

Showing 1–19 of 19 training providers

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

University of Derby
University of Derby
Employer: 3.0

The University of Derby is a UK higher and further education institution that works closely with emp...

Apprentice Team
Apprentice Team
100%Employer: 4.010 learners

Apprentice Team Ltd is a registered training provider delivering apprenticeships and work-based qual...

Burton and South Derbyshire College
Burton and South Derbyshire College
Employer: 3.010 learners

Burton and South Derbyshire College (BSDC) is a further and higher education college offering a broa...

Derby Business College Limited
Derby Business College Limited
50%Employer: 4.020 learners

DBC Training is an independent training provider that has been supporting people into employment and...

Dcg
64%Employer: 3.010 learners
Loughborough College
Loughborough College
Employer: 3.0

Loughborough College Group is a further and higher education college offering a broad portfolio of t...

Vision West Nottinghamshire College
Vision West Nottinghamshire College
47%Employer: 3.030 learners

Vision West Nottinghamshire College, often referred to as West Notts College, provides education and...

CT Skills
CT Skills
Employer: 3.0

CT Skills is a UK training provider that has been developing careers and companies for over 20 years...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Grey Seal
Grey Seal
Employer: 3.0

Grey Seal is an apprenticeship and training provider offering work-based programmes across a range o...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Gi Group Recruitment Ltd
Gi Group Recruitment Ltd
Employer: 3.0

Gi Group UK is a workforce and HR services provider that delivers apprenticeship and training soluti...

Grantham College & University Centre
Grantham College & University Centre
Employer: 3.0

Grantham College & University Centre is a further education provider offering a wide range of appren...

Workpays
Workpays
Employer: 3.0

Workpays is a Midlands-based training provider that helps people of all ages across the country real...

Derbyshire Adult Community Education Service
Derbyshire Adult Community Education Service

Derbyshire County Council offers a substantial apprenticeship and workforce development programme ac...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose