Customer Service Practitioner Apprenticeship in Wolverhampton
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Wolverhampton by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Wolverhampton are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 77.4%+10.5 | 100% | 30 | |
| 2 | 67.4%+0.5 | 100% | 50 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| – | City of Wolverhampton College few learners | 80% | 100% | 10 |
| – | Dudley College of Technology few learners | 79.2% | 100% | 20 |
| – | MBKB few learners | 78.9% | 100% | 20 |
| – | Sandwell College few learners | 66.7% | 90.9% | 20 |
| – | Ixion few learners | 60% | 75% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
8 providers deliver this apprenticeship in Wolverhampton:
Showing 1–8 of 8 training providers
MBKB is an Ofsted Outstanding training provider delivering apprenticeships and professional programm...
GLP Training is a UK-based training provider offering apprenticeship and skills programmes designed ...
Mercury Training provides fully funded apprenticeships and sector-specific training across England, ...
Ixion is a national, not-for-profit training provider of skills and education and is part of Shaw Tr...
Juniper Training is a UK training provider with over 40 years’ experience offering apprenticeships a...
City of Wolverhampton College is a further education provider offering apprenticeships, full-time an...
Sandwell College is a large further education provider based in West Bromwich offering a wide range ...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest