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Customer Service Practitioner Apprenticeship in Oxfordshire

Level 2 · 12 months · Funding band: £3,500

Top providers in Oxfordshire by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Oxfordshire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
165.4%-1.5100%30
264.1%-2.8100%40
–The Apprenticeship Centre few learners100%100%10
–Riverside Training few learners81.3%100%20
–The Apprenticeship College few learners62.5%100%20
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

11 providers deliver this apprenticeship in Oxfordshire:

Showing 1–11 of 11 training providers

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Abingdon and Witney College
Abingdon and Witney College
Employer: 3.0

Abingdon & Witney College is a further and higher education college in Oxfordshire offering a wide r...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Calex
Calex
65%Employer: 3.030 learners

Calex is an established provider of learning and development and apprenticeship services focused pri...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Ignite Sport UK
Ignite Sport UK
Employer: 4.0

Ignite Sport UK is a registered training provider specialising in sport and education qualifications...

Introtrain
Introtrain
Employer: 4.0

Introtrain & Forum Limited (IFL) is an Oxfordshire-based training provider offering apprenticeship a...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose