Customer Service Practitioner Apprenticeship in Merseyside
Level 2 · 12 months · Funding band: £3,500
Top providers in Merseyside by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Merseyside are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 64.1%-2.8 | 100% | 40 | |
| – | The Apprenticeship Centre few learners | 100% | 100% | 10 |
| – | Wigan & Leigh College few learners | 100% | 100% | 10 |
| – | Hugh Baird College few learners | 83.3% | 100% | 10 |
| – | Riverside Training few learners | 81.3% | 100% | 20 |
| – | Wirral Metropolitan College few learners | 78.9% | 100% | 20 |
| – | The Apprenticeship College few learners | 62.5% | 100% | 20 |
| – | Next Level Training few learners | 54.5% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
18 providers deliver this apprenticeship in Merseyside:
Showing 1–18 of 18 training providers
<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...
Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...
St Helens College is a large further education provider in the North West offering apprenticeships a...
TRS Training is a specialist apprenticeship and skills provider focused on the road haulage, logisti...
Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...
Wirral Met College is a large further and higher education college supporting over 10,000 students e...
UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...
<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...
<p><strong>At Sutton Coldfield Training, we are dedicated to delivering high-quality, government-fun...
The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...
<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...
Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...
Hugh Baird College is an Ofsted outstanding further education college and University Centre based in...
Southport College is a centre of technical excellence and a leading provider of vocational and techn...
A S Training is a specialist apprenticeship and professional development provider focused on the tra...
1st2 Achieve Training is a North-West England based training provider offering construction-focused ...
Real Skills Training Ltd is a national training provider specialising in the education, training and...
Northwest Education and Training (NWEAT) is a UK training provider established in 2013 that speciali...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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