FATP · an independent directoryUpdated daily · GB
FATP

Customer Service Practitioner Apprenticeship in Liverpool

Level 2 · 12 months · Funding band: £3,500

Top providers in Liverpool by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Liverpool are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
Wigan & Leigh College few learners100%100%10
Hugh Baird College few learners83.3%100%10
Wirral Metropolitan College few learners78.9%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

7 providers deliver this apprenticeship in Liverpool:

Showing 17 of 7 training providers

Wigan & Leigh College
Wigan & Leigh College
100%Employer: 3.010 learners

Wigan & Leigh College is a further and higher education provider in Greater Manchester that position...

TRS Training
TRS Training
Employer: 3.0

TRS Training is a specialist apprenticeship and skills provider focused on the road haulage, logisti...

Hugh Baird College
Hugh Baird College
83%Employer: 4.010 learners

Hugh Baird College is an Ofsted outstanding further education college and University Centre based in...

Real Skills Training
Real Skills Training
Employer: 3.0

Real Skills Training Ltd is a national training provider specialising in the education, training and...

Wirral Metropolitan College
Wirral Metropolitan College
79%20 learners

Wirral Met College is a large further and higher education college supporting over 10,000 students e...

Southport College
Southport College
Employer: 3.0

Southport College is a centre of technical excellence and a leading provider of vocational and techn...

Northwest Education and Training Ltd
Northwest Education and Training Ltd

Northwest Education and Training (NWEAT) is a UK training provider established in 2013 that speciali...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest