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Customer Service Practitioner Apprenticeship in Cambridgeshire

Level 2 · 12 months · Funding band: £3,500

Top providers in Cambridgeshire by achievement rate

View the full Customer Service Practitioner provider ranking

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Cambridgeshire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
-National average for this standard(3,860 leavers nationally)66.9%
164.1%-2.8100%40
256.7%-10.2100%30
–The Apprenticeship Centre few learners100%100%10
–Cambridge Regional College few learners91.7%100%10
–Riverside Training few learners81.3%100%20
–The Apprenticeship College few learners62.5%100%20
–Next Level Training few learners54.5%100%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

12 providers deliver this apprenticeship in Cambridgeshire:

Showing 1–12 of 12 training providers

Poultec Training
Poultec Training
64%Employer: 4.040 learners

<p>Poultec Training is an independent apprenticeship and training provider, delivering programmes fo...

Professional Development and Training Ltd
Professional Development and Training Ltd
57%Employer: 3.030 learners

Professional Development Training is a Birmingham-based management development and coaching provider...

Riverside Training
Riverside Training
81%Employer: 4.020 learners

Riverside Training is a government‑approved apprenticeship and training provider with over 29 years’...

UCAN
UCAN
Employer: 4.0

UCAN is a UK apprenticeship training provider offering nationally recognised qualifications designed...

Cambridge Regional College
Cambridge Regional College
92%Employer: 3.010 learners

Cambridge Regional College is a leading further education provider with campuses in Cambridge and Hu...

The Apprenticeship Centre
The Apprenticeship Centre
100%Employer: 4.010 learners

<p>The Apprenticeship Centre is an Ofsted rated OUTSTANDING national Training Provider specialising ...

SCT Ltd
SCT Ltd
Employer: 3.0

<p><strong>At Sutton Coldfield Training, we are dedicated to delivering high-quality, government-fun...

The College of Animal Welfare
The College of Animal Welfare
Employer: 4.0

The College of Animal Welfare is a specialist training provider focusing on animal-related and busin...

Weir Training
Weir Training
Employer: 4.0

<p>Weir Training is a work-based training provider delivering nationally recognised Apprenticeship S...

Next Level Training
Next Level Training
55%Employer: 3.010 learners

Next Level Training delivers expert-led apprenticeships in Business, HR, Marketing, Customer Service...

Performance Learning Group
Performance Learning Group
Employer: 3.0

Performance Learning Group (PLG) is a UK training provider focused on high‑quality work‑based learni...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose