Customer Service Practitioner Apprenticeship in Southampton
Level 2 · 12 months · Funding band: £3,500
Top providers in Southampton by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only one provider has enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Southampton are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 1 | 66.7%at avg | 100% | 30 | |
| – | Yuzu Training few learners | 91.7% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
5 providers deliver this apprenticeship in Southampton:
Showing 1–5 of 5 training providers
HTP Apprenticeship College is a specialist vocational training provider offering apprenticeship and ...
Yuzu Training is an education and training provider made up of experienced and qualified delivery pr...
The Isle of Wight College is a further and higher education college established in 1951 that provide...
College But Different is a UK-based training provider and trading name of JLMS Management Ltd (UKPRN...
Brockenhurst College, commonly referred to as Brock, is a further education college that offers a wi...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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