Customer Service Practitioner Apprenticeship in North East
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in North East by achievement rate
View the full Customer Service Practitioner provider ranking
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 2 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in North East are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| 1 | 75%+8.1 | 96.4% | 40 | |
| - | National average for this standard(3,860 leavers nationally) | 66.9% | ||
| 2 | 50%-16.9 | 100% | 30 | |
| – | East Durham College few learners | 100% | 100% | 10 |
| – | Middlesbrough College few learners | 87.5% | 100% | 20 |
| – | Sunderland College few learners | 87% | 100% | 20 |
| – | Dynamic Training few learners | 66.7% | 88.9% | 10 |
| – | New College Durham few learners | 61.5% | 100% | 10 |
| – | Hartlepool College of Further Education few learners | 60% | 100% | 10 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
23 providers deliver this apprenticeship in North East:
Showing 1–20 of 23 training providers
Derwentside College is a further education provider based in Consett, County Durham, offering a wide...
Learning Curve Group is an international training and education specialist, working with employers, ...
Sunderland College is a further education provider in the North East of England offering a broad ran...
Dynamic Training is a specialist apprenticeship and adult education provider with a strong focus on ...
New College Durham is a further and higher education college that offers a broad apprenticeship and ...
Hartlepool College of Further Education is a specialist apprenticeship and vocational training provi...
South Tyneside College is part of Tyne Coast College and is presented as a leading centre for educat...
Education Training Collective (Etc.) is a group of colleges and training providers in the Tees Valle...
Penshaw View provides apprenticeship training and wider workforce development services designed to h...
East Durham College is a further education college delivering apprenticeships and technical training...
Stockton-on-Tees Borough Council provides a structured apprenticeship offer as part of its wider job...
Darlington Borough Council’s Learning & Skills service delivers apprenticeship training and wider ad...
Optimum Skills is a North East-based training and apprenticeship provider offering flexible programm...
<p>Tyneside Training Services (TTS) is a North East based learning provider delivering training prog...
ESTAR Group is a specialist apprenticeship training provider focused on delivering high-quality prog...
GEM Partnership is a UK-based provider of recruitment and training services that offers a structured...
Middlesbrough Community Learning is Middlesbrough Council’s apprenticeship, adult learning and emplo...
Newcastle City Learning (NCL) is the post‑16 learning and skills service of Newcastle City Council, ...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest