Customer Service Practitioner Apprenticeship in Reading
Level 2 · 12 months · Funding band: £3,500
Top providers in Reading by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Reading are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| – | West Berkshire Training Consortium few learners | 83.3% | 100% | 10 |
| – | Straight A Training few learners | 68.8% | 91.7% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
9 providers deliver this apprenticeship in Reading:
Showing 1–9 of 9 training providers
The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...
Straight A Training is an independent, nationwide apprenticeship training provider that has been del...
SCL Education Group is a UK education, skills and training provider offering government-funded progr...
Newbury College provides high-quality learning opportunities for individuals and employers in West B...
<p>Storyy Training provides government-approved apprenticeships and tailored training programmes acr...
WBTC (West Berkshire Training Consortium) is a registered charity that has been delivering high-qual...
E-Careers is a UK-headquartered training provider specialising in flexible, technology-enabled profe...
College But Different is a UK-based training provider and trading name of JLMS Management Ltd (UKPRN...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum funding
- £3,500
- Apprentices aged 16 to 24
- Fully funded by the government
- Aged 25 and over
- Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.
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