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Customer Service Practitioner Apprenticeship in Reading

Level 2 · 12 months · Funding band: £3,500

Top providers in Reading by achievement rate

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Reading are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
West Berkshire Training Consortium few learners83.3%100%10
Straight A Training few learners68.8%91.7%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

7 providers deliver this apprenticeship in Reading:

Showing 17 of 7 training providers

The Childcare Company
The Childcare Company
Employer: 3.0

The Childcare Company is a national apprenticeship training provider specialising in Early Years, ch...

SCL Education Group
SCL Education Group
Employer: 3.0

SCL Education Group is a UK education, skills and training provider offering government-funded progr...

Straight A Training
Straight A Training
69%Employer: 3.020 learners

Straight A Training is an independent, nationwide apprenticeship training provider that has been del...

West Berkshire Training Consortium
West Berkshire Training Consortium
83%Employer: 4.010 learners

WBTC (West Berkshire Training Consortium) is a registered charity that has been delivering high-qual...

Newbury College
Newbury College

Newbury College provides high-quality learning opportunities for individuals and employers in West B...

Storyy Group
Storyy Group
Employer: 4.0

<p>Storyy Training provides government-approved apprenticeships and tailored training programmes acr...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest