FATP · an independent directory·Apprenticeship data sourced from DfE, ESFA and IfATEUpdated daily · GB
FATP
StandardsProvidersCompareFor employersGuides
Sign inEnquire
HomeStandardsCustomer Service PractitionerWales

Customer Service Practitioner Apprenticeship in Wales

Level 2 · 12 months · Funding band: £3,500

Top-rated providers offering this here

See full rankings →
64

HWGTA (Herefordshire & Worcestershire Group Training Association)

74% achievement

80.8
197

Herefordshire Ludlow and North Shropshire College

67% achievement

64.3
231

Haddon Training

58% achievement

74.6

8 providers deliver this apprenticeship in Wales:

Showing 1–8 of 8 training providers

HWGTA (Herefordshire & Worcestershire Group Training Association)
HWGTA (Herefordshire & Worcestershire Group Training Association)
Employer: 3.0

Herefordshire & Worcestershire Group Training Association (HWGTA) is an employer‑led, not‑for‑profit...

View profile →
Haddon Training
Haddon Training
Employer: 4.0

Haddon Training is a specialist apprenticeship and alternative education provider focused on equine,...

View profile →
Herefordshire Ludlow and North Shropshire College
Herefordshire Ludlow and North Shropshire College
Employer: 4.0

Herefordshire, Ludlow & North Shropshire College (HLNSC) is a Further Education college group made u...

View profile →
ITEC Training & Education Center
ITEC Training & Education Center

ITEC Training & Education Center is a technical training provider based in Rochester, New York, deli...

View profile →
Skillcert
Skillcert
Employer: 3.0

Skillcert is a registered independent education and training provider delivering government-funded a...

View profile →
GLAS Business Solutions
GLAS Business Solutions

GLAS Business Solutions Limited is an independent apprenticeship training provider specialising in b...

View profile →
Gower College Swansea
Gower College Swansea

Gower College Swansea is a large further education college that is one of Wales’ leading apprentices...

View profile →
COPA
COPA

COPA is a North Wales-based training provider, formerly known as North Wales Training, that delivers...

View profile →

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum Funding Band
£3,500
Levy Employers
Fund directly from apprenticeship levy account
Non-Levy (Co-Investment)
Employer pays 5% (£175), government funds rest

Customer Service Practitioner in other locations

UK(317)England(317)South East(65)London(48)North West(45)West Midlands(36)East Midlands(35)South West(34)

Other apprenticeships in Wales

Team leader L3(11)Operations manager L5(8)Business Administrator L3(7)Customer Service Specialist L3(6)Lead practitioner in adult care L4(5)Adult Care Worker L2(5)Lead Adult Care Worker L3(5)Leader In Adult Care L5(5)
FATP

The independent directory of UK apprenticeship training providers. Free to use, no placement fee.

Browse
Search providersAll providersAll standardsBy sectorBy regionTop-rated providers
Resources
GuidesPodcastNewsletterDegree apprenticeships
Service
About FATPMethodologyConsultingFor providersContact
Legal
PrivacyTerms

© 2026 Find a Training Provider Ltd

Apprenticeship data sourced from DfE, ESFA & IfATE under Open Government Licence v3.0