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Customer Service Practitioner Apprenticeship in North Yorkshire

Level 2 · 12 months · Funding band: £3,500

Top providers in North Yorkshire by achievement rate

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in North Yorkshire are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
–East Durham College few learners100%100%10
–Middlesbrough College few learners87.5%100%20

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

12 providers deliver this apprenticeship in North Yorkshire:

Showing 1–12 of 12 training providers

East Durham College
East Durham College
100%Employer: 3.010 learners

East Durham College is a further education college delivering apprenticeships and technical training...

Education Training Collective
Education Training Collective
Employer: 3.010 learners

Education Training Collective (Etc.) is a group of colleges and training providers in the Tees Valle...

On Point Apprenticeships
On Point Apprenticeships
Employer: 4.010 learners
Total Training Provision
Total Training Provision
Employer: 3.0

Total Training Provision is a national provider of education and training, rated Good by Ofsted, off...

ActivFirst
ActivFirst
Employer: 4.010 learners

ActivFirst Training is a fast-growing education and training provider specialising in government-fun...

Derwent Training
Derwent Training
Employer: 3.0

Derwent Training is an apprenticeship and skills training provider based in Malton, serving apprenti...

Bishop Auckland College
Bishop Auckland College
Employer: 3.0

Bishop Auckland College is a further and higher education college that forms part of the Bishop Auck...

Optimum Skills
Optimum Skills
Employer: 3.0

Optimum Skills is a North East-based training and apprenticeship provider offering flexible programm...

Stockton-on-Tees Borough Council
Stockton-on-Tees Borough Council
Employer: 3.0

Stockton-on-Tees Borough Council provides a structured apprenticeship offer as part of its wider job...

City of York Council
City of York Council
Employer: 3.0

City of York Council is the local authority for the City of York and provides a broad education and ...

Middlesbrough Council
Middlesbrough Council
Employer: 4.0

Middlesbrough Community Learning is Middlesbrough Council’s apprenticeship, adult learning and emplo...

QTS Global
QTS Global
Employer: 4.0

QTS-Global, trading as Quality Training Solutions, is a UK training provider delivering vocational a...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose