Customer Service Practitioner Apprenticeship in Middlesbrough
Level 2 · 12 months · Funding band: £3,500
Top-rated providers offering this here
See full rankings →Top providers in Middlesbrough by achievement rate
Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Middlesbrough are listed; the DfE publishes each provider's rate nationally, not per site. How this table works
| # | Provider | Achievement rate | Pass rate | Learners |
|---|---|---|---|---|
| – | East Durham College few learners | 100% | 100% | 10 |
| – | Middlesbrough College few learners | 87.5% | 100% | 20 |
Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.
6 providers deliver this apprenticeship in Middlesbrough:
Showing 1–6 of 6 training providers
Education Training Collective (Etc.) is a group of colleges and training providers in the Tees Valle...
East Durham College is a further education college delivering apprenticeships and technical training...
Stockton-on-Tees Borough Council provides a structured apprenticeship offer as part of its wider job...
Optimum Skills is a North East-based training and apprenticeship provider offering flexible programm...
Middlesbrough Community Learning is Middlesbrough Council’s apprenticeship, adult learning and emplo...
Standard Details
- Reference
- 122
- Level
- Level 2
- Typical Duration
- 12 months
- Description
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Funding
- Maximum Funding Band
- £3,500
- Levy Employers
- Fund directly from apprenticeship levy account
- Non-Levy (Co-Investment)
- Employer pays 5% (£175), government funds rest