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Customer Service Practitioner Apprenticeship in Exeter

Level 2 · 12 months · Funding band: £3,500

Top providers in Exeter by achievement rate

Official 2024/25 achievement rates for Customer Service Practitioner, published by the Department for Education. Learner numbers shown - providers with fewer than 30 leavers are listed separately. Only 0 providers have enough 2024/25 data to be ranked for this standard, so this is a short table rather than a competitive field. The DfE rounds achievement and leaver counts to the nearest 10, so a rate marked * is approximate and the true figure may be lower. Only providers delivering in Exeter are listed; the DfE publishes each provider's rate nationally, not per site. How this table works

#ProviderAchievement ratePass rateLearners
–The Focus Training Group few learners66.7%100%10
–Exeter College few learners66.7%88.9%10

Contains public sector information licensed under the Open Government Licence v3.0. Source: Department for Education, apprenticeship national achievement rate tables, 2024/25. Rankings are compiled by FATP and are not endorsed by the DfE. Providers with DfE-suppressed data (very few learners) are not shown.

8 providers deliver this apprenticeship in Exeter:

Showing 1–8 of 8 training providers

Exeter College
Exeter College
67%Employer: 4.010 learners

Exeter College is an Ofsted Outstanding further education college offering a broad apprenticeship an...

University Centre Somerset College Group
University Centre Somerset College Group
Employer: 3.010 learners

Bridgwater & Taunton College (BTC) is part of the University Centre Somerset College Group (UCS Coll...

Locomotivation
Locomotivation
Employer: 4.0

Locomotivation is a UK training provider specialising in apprenticeship programmes that combine stru...

South Devon College
South Devon College
Employer: 3.0

South Devon College is a further and higher education provider offering a wide range of apprenticesh...

The Focus Training Group
The Focus Training Group
67%Employer: 4.010 learners

The Focus Training Group is an independent training and apprenticeship provider offering work-based ...

PGL Training (Plumbing) Limited
PGL Training (Plumbing) Limited
Employer: 2.0

PGL Training is a specialist training provider based in Exeter offering a comprehensive range of app...

Trans Plant Mastertrain
Trans Plant Mastertrain
Employer: 4.0

Trans Plant Mastertrain is a professional training company that delivers a wide range of practical a...

Standard Details

Reference
122
Level
Level 2
Typical Duration
12 months
Description
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Funding

Maximum funding
£3,500
Apprentices aged 16 to 24
Fully funded by the government
Aged 25 and over
Non-levy employers pay £175 (5%). Levy payers use their levy, then pay £875 (25%) once it runs out.

Paying the levy? New funds now expire after 12 months. See what you could lose