About Protocol Consultancy Services Limited
Protocol Consultancy Services is a Birmingham-based people training company offering pre-apprenticeships and apprenticeships that are tailored to the needs of both learners and employers. Operating from fully equipped training rooms and using e-portfolios, they provide a range of fully funded apprenticeship programmes across business and administration, digital, education and childcare, sales, mar...
Training Types
Delivery Modes
Top Standards
Regions
Key Facts
- Active Learners:
- 140
- Standards:
- 13
- Locations:
- 4
Official Sources
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| Business Administrator | L3 | £5,000 | 83% | -- |
| Customer Service Practitioner | L2 | £3,500 | N/A | -- |
| Customer Service Specialist | L3 | £4,000 | N/A | -- |
| Digital Support Technician | L3 | £13,000 | N/A | -- |
| Hr Support | L3 | £4,500 | N/A | -- |
| Learning And Development Practitioner | L3 | £6,000 | N/A | -- |
| Learning And Skills Teacher | L5 | £7,000 | N/A | -- |
| Marketing Executive | L4 | £6,000 | N/A | -- |
| Multi-channel marketer | L3 | £11,000 | N/A | -- |
| People professional | L5 | £11,000 | N/A | -- |
| Senior leader | L7 | £14,000 | N/A | -- |
| Software and data foundation apprenticeship | L2 | £4,000 | N/A | -- |
| Supply Chain Warehouse Operative | L2 | £5,000 | N/A | -- |
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Ofsted
Inspected July 2026Graded under Ofsted's renewed framework. Achievement, curriculum and participation are the judgements for this provider's apprenticeship provision; inclusion and leadership apply across the whole provider. The renewed framework does not award a single overall grade, and Ofsted states these do not map onto the previous Outstanding to Inadequate scale.
Read the full Ofsted reportSource: Ofsted further education and skills inspection outcomes, published on GOV.UK under the Open Government Licence v3.0. We publish Ofsted's judgement as given and do not grade providers ourselves.
Performance Data
Employer Score
4.0Apprentice Score
N/AActive Learners
140
Official achievement data by course
DfE-published rates for 2024/25. Achievement counts everyone who left the programme; pass rate counts only those who reached end-point assessment.
| Course | Achievement | Pass rate | Retention | Learners |
|---|---|---|---|---|
| Business Administrator | 83.3% | 100% | 83.3% | 10 |
| Customer Service Practitioner | suppressed by DfE (few learners) | |||
| Digital Support Technician | suppressed by DfE (few learners) | |||
| HR Support | suppressed by DfE (few learners) | |||
| Learning and Development Practitioner | suppressed by DfE (few learners) | |||
| Multi-Channel Marketer | suppressed by DfE (few learners) | |||
| Operations Manager | suppressed by DfE (few learners) | |||
Data sourced from the Department for Education's National Achievement Rate Tables and Skills England. View on Find Apprenticeship Training