The broad purpose of the occupation is to install networks, maintain them, and to offer technical support to users, where necessary.
Apprentices learn to install, configure, maintain and troubleshoot physical and virtual networks across a range of IT environments. The programme covers network topologies, routing and switching, wireless technologies, ports and protocols, and the OSI and TCP/IP models. Apprentices also develop skills in performance monitoring, security maintenance, and disaster recovery procedures. They learn to work within Service Level Agreements, record incidents in line with organisational procedures, and communicate technical issues clearly to both technical and non-technical stakeholders.
On a typical week, an apprentice might configure routers and switches, run diagnostic tools to identify performance bottlenecks, and respond to network faults to minimise downtime. They will log incidents and update records using ticketing systems, carry out scheduled maintenance, and test configurations after upgrades or changes. Depending on the employer, they may support end users directly, liaise with suppliers, or work alongside senior engineers on larger infrastructure projects. Some roles are site-based; others involve visits to client locations.
Completing this apprenticeship opens routes into roles such as network administrator, infrastructure engineer, systems engineer, or field-based network engineer. With experience, progression towards network architect or senior network engineer is common. Employers span virtually every sector, including telecoms, financial services, healthcare, central and local government, managed service providers, and IT consultancies. Those who move into consultancy often work across multiple client environments, while those in larger organisations may specialise in areas such as cloud networking, security, or unified communications.
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Completing this apprenticeship typically leads into roles such as Network Engineer, Network Administrator, Infrastructure Engineer, or Systems Engineer. Some graduates move into field-based or desk-based support positions, depending on whether they prefer site work or a more static environment. The apprenticeship covers enough ground in routing, switching, wireless configuration, and fault diagnosis that completers can take on genuine technical responsibility from day one rather than remaining in a purely junior support capacity.
Within three to five years, many Network Engineers move into Senior Network Engineer or Network Architect roles, taking ownership of more complex design and implementation work. Those drawn to people management can progress towards IT Infrastructure Manager or Head of IT Infrastructure. The specialist track tends to run towards areas such as cloud networking, cybersecurity, or unified communications, each of which can support further professional qualifications. Longer term, senior specialists often move into solutions architecture or pre-sales engineering, particularly in managed service provider environments.
Network Engineers are hired across almost every sector of the UK economy. Public sector employers include the NHS, local authorities, and central government departments. Private sector demand comes from telecoms providers, managed service providers, financial services firms, logistics businesses, and large retailers. Smaller IT consultancies also hire at this level, placing engineers with client sites on a contract basis. The mix of internal and customer-facing work means opportunities exist in organisations of most sizes.
Throughout the apprenticeship, the apprentice develops and demonstrates the knowledge, skills and behaviours required for the Network Engineer role, covering areas such as network architecture, routing and switching, fault diagnosis, security, and performance optimisation. Learning takes place alongside real employment, so workplace tasks directly contribute to building competence. Before moving to final assessment, the apprentice must pass a readiness check, commonly called a gateway, where their employer and training provider confirm they have met the required standard. Final assessment then confirms that level of competence independently. Assessment models for many standards are currently being updated, so check the standard's gov.uk page for the current specification.
Gathering evidence consistently throughout the apprenticeship is far more manageable than trying to reconstruct it at the end. Apprentices should keep records of real tasks, from configuring and testing network components to troubleshooting faults and communicating outcomes to colleagues and customers, as this builds a credible body of workplace evidence over time. Regular review meetings with both employer and training provider help identify any gaps in knowledge or skills early, giving enough time to address them before the gateway. Starting that record-keeping habit from day one makes a practical difference.
Look for providers with an achievement rate above 65% for this standard specifically, not just across their digital portfolio. Because the role spans physical hardware, virtualisation, cloud platforms and network security, the best providers can point to practical lab environments or virtual network simulation tools (such as Cisco Packet Tracer, GNS3 or equivalent) used in delivery. Employer satisfaction scores above 80% suggest the provider is genuinely engaged with workplace learning, which matters here given how much of the role is applied troubleshooting. Check that tutors hold current vendor certifications or equivalent industry experience, and that off-the-job training maps clearly to OSI model concepts, routing, switching and security.
Be cautious if a provider has high learner volumes but a declining or below-average achievement rate on this standard. For network engineering, classroom-only delivery without access to configurable hardware or credible simulation software is a serious gap. Vague answers about how they cover cloud networking, virtualisation or wireless technologies suggest the curriculum may be outdated. Providers who cannot describe how apprentices are assessed on live fault diagnosis or troubleshooting scenarios, or who cannot point to completers working in recognisable network roles, warrant scrutiny.
Employers set their own entry requirements. Most look for a good level of English and maths, often GCSEs at grade 4 or above, and some prior exposure to IT or networking, though this is not universally required. Apprentices must be employed for the duration of the programme. If a candidate does not already hold level 2 English and maths, they must achieve this before taking their end-point assessment.
The typical duration is 24 months, though this can vary depending on the apprentice's prior learning and the employer's training plan. Apprentices are employed throughout and spend the majority of their time doing real work, with a proportion of hours dedicated to off-the-job training. The current minimum off-the-job requirement is subject to revision under ongoing Skills England reforms, so check the latest specification on gov.uk for the confirmed figure.
Before sitting the end-point assessment, the apprentice must pass through gateway, where the employer and training provider confirm the apprentice has met all knowledge, skills, and behaviour requirements. Assessment models for many standards are currently being reviewed, so the specific methods used may change. Check the current assessment plan on gov.uk for confirmed details. In general terms, the apprentice must demonstrate occupational competence across networking, troubleshooting, security, and customer communication.
The funding band for this standard is £19,000, meaning that is the maximum amount of training costs that can be funded. Levy-paying employers draw on their Digital Apprenticeship Service account to cover costs. Non-levy employers co-invest with the government, typically contributing 5% of training costs. If your organisation has fewer than 50 employees and the apprentice is aged 16 to 18, the government pays the full training cost. Salary costs are always met by the employer.
Day-to-day work involves installing and configuring network hardware and software, monitoring systems performance, diagnosing faults, and resolving or escalating issues to minimise downtime. Apprentices log tasks in line with organisational procedures and service level agreements, communicate with both technical colleagues and non-technical users, and carry out security and maintenance procedures. Depending on the employer, they may be desk-based, site-based, or working across multiple client locations.
Completion typically leads to roles such as network administrator, infrastructure engineer, systems engineer, or field-based engineer. From there, engineers can move into network architecture, security specialisms, or project-based roles on large infrastructure programmes. Some progress to higher or degree-level apprenticeships in digital or technology disciplines. Others pursue vendor certifications, for example in Cisco or Microsoft technologies, to deepen their specialism and support career progression.
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Curated by Alex Lockey, FATP founder and editor. Last reviewed: .
Sources include the apprenticeship's official specification on apprenticeships.gov.uk, Skills England guidance, IfATE archive records, DWP funding bands, and provider data sourced directly from the public Apprenticeship Provider and Assessment Register (APAR). Standard reference: 1.
Some sections on this page were drafted with AI assistance from published source data and reviewed by a human editor before publication. See our editorial methodology for how we maintain this content. Spotted something out of date? Tell us.