Protocol Consultancy Services

Protocol Consultancy Services is a Birmingham-based people training company offering pre-apprenticeships and apprenticeships that are tailored to the needs of both learners and employers. Operating from fully equipped training rooms and using e-portfolios, they provide a range of fully funded apprenticeship programmes across business and administration, digital, education and childcare, sales, marketing and procurement, and transport and logistics. Specific apprenticeship standards delivered include Business Administrator (Level 3), HR Support (Level 3), Operations Manager (Level 5), People Professional (Level 5), Team Leader (Level 3), Digital Support Technician (Level 3), Learning & Development Practitioner (Level 3), Learning & Skills Mentor (Level 4), Learning & Skills Teacher (Level 5), Customer Service Practitioner (Level 2), Customer Service Specialist (Level 3), Multi-Channel Marketer (Level 3), and Warehouse Operative (Level 2). In addition to apprenticeships, they deliver pre-apprenticeship programmes, functional skills training, information, advice and guidance, and consultancy services for employers. The website provides dedicated areas for learners, parents and employers, including information on upskilling existing staff and current financial incentives related to apprenticeships.